Question 1

A gainsharing pay plan pays for individual performance based on performance appraisal ratings.

Accepted Answer

A) True 
 B)False  False

Question 2

Discuss the advantages and disadvantages of flextime.

Accepted Answer

There are several advantages of flextime. They include reduced absenteeism, increased productivity, reduced overtime expenses, reduced hostility toward management, reduced traffic congestion around work sites, elimination of tardiness, and increased autonomy and responsibility for employees, any of which may increase employee job satisfaction.
Flextime's major drawback is that it's not applicable to every job. It works well with clerical tasks for which an employee's interaction with people outside his or her department is limited. It is not a viable option for receptionists, sales personnel in retail stores, or similar jobs for which comprehensive service demands that people be at their workstations at predetermined times.

Question 3

The job characteristics model describes five dimensions of a job. A job can be enriched by modifying one or more of these five dimensions. Which of the following methods of job enrichment involves modifying task identity and task significance dimensions of a job?

Accepted Answer

A)  combining tasks 
B)  forming natural work units 
C)  establishing client relationships 
D)  expanding jobs vertically 
E)  opening feedback channels 
A)  combining tasks 
B)  forming natural work units 
C)  establishing client relationships 
D)  expanding jobs vertically 
E)  opening feedback channels B

Question 4

According to research findings, which of the following is more likely to be motivating for the employees in the long run?

Accepted Answer

A)  commissions 
B)  merit-based pay 
C)  recognition 
D)  bonuses 
E)  stock options 
A)  commissions 
B)  merit-based pay 
C)  recognition 
D)  bonuses 
E)  stock options

Question 5

Evaluate variable-pay programs in terms of their impact on motivation and productivity.

Accepted Answer

Variable-pay programs increase motivatio

Question 6

Andrew is a software tester. He runs through the same types of programs day after day looking for bugs and reporting them. He is taking night classes on programming. Often, he knows the best solution to many of the bugs, but he is still learning to code. Describe two job characteristics that Andrew is striving to improve, and explain two ways that Andrew's manager can redesign his current job to help him reach his goals.

Accepted Answer

Andrew is striving to have greater task

Question 7

Ned is particularly adept at designing and creating new fashions. In which of the following would Ned have the highest level of task identity?

Accepted Answer

A)  doing alterations at the dry cleaners 
B)  creating custom bridal gowns in a bridal store 
C)  creating custom gowns and suits for a pageant store 
D)  working as a private tailor for a local real estate agent 
E)  working as a stylist for a local celebrity 
A)  doing alterations at the dry cleaners 
B)  creating custom bridal gowns in a bridal store 
C)  creating custom gowns and suits for a pageant store 
D)  working as a private tailor for a local real estate agent 
E)  working as a stylist for a local celebrity

Question 8

A skill-based pay plan is also called a ________ pay plan.

Accepted Answer

A)  piece-rate 
B)  profit sharing 
C)  merit-based 
D)  knowledge-based 
E)  commission-based 
A)  piece-rate 
B)  profit sharing 
C)  merit-based 
D)  knowledge-based 
E)  commission-based

Question 9

Which of the following is a form of recognition?

Accepted Answer

A)  personal congratulations 
B)  job enlargement 
C)  job sharing 
D)  flexible benefit packages 
E)  profit sharing 
A)  personal congratulations 
B)  job enlargement 
C)  job sharing 
D)  flexible benefit packages 
E)  profit sharing

Question 10

What is another term for cross-training?

Accepted Answer

A)  work enrichment 
B)  job sharing 
C)  work enlargement 
D)  job enhancement 
E)  job rotation 
A)  work enrichment 
B)  job sharing 
C)  work enlargement 
D)  job enhancement 
E)  job rotation

Question 11

What is an advantage of bonuses over a merit-based pay plan?

Accepted Answer

A)  Employees don't view bonuses as a part of their salary. 
B)  Bonuses improve flexibility of the workforce. 
C)  Bonuses are paid based on a formula. 
D)  Bonuses improve performance of the group as a whole. 
E)  Employees are rewarded for recent performance. 
A)  Employees don't view bonuses as a part of their salary. 
B)  Bonuses improve flexibility of the workforce. 
C)  Bonuses are paid based on a formula. 
D)  Bonuses improve performance of the group as a whole. 
E)  Employees are rewarded for recent performance.

Question 12

The two major forms of employee involvement are participative management and ________.

Accepted Answer

A)  organizational restructuring 
B)  job sharing 
C)  representative participation 
D)  job rotation 
E)  job enlargement 
A)  organizational restructuring 
B)  job sharing 
C)  representative participation 
D)  job rotation 
E)  job enlargement

Question 13

Job sharing expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.

Accepted Answer

A) True 
 B)False

Question 14

According to the job characteristics model, autonomy is defined as the degree to which ________.

Accepted Answer

A)  a job requires completion of a whole and identifiable piece of work 
B)  work activities generate direct and clear information about performance 
C)  a job provides the worker freedom in scheduling the work 
D)  a job has an impact on the lives or work of other people 
E)  a job requires a variety of different activities 
A)  a job requires completion of a whole and identifiable piece of work 
B)  work activities generate direct and clear information about performance 
C)  a job provides the worker freedom in scheduling the work 
D)  a job has an impact on the lives or work of other people 
E)  a job requires a variety of different activities

Question 15

Lavon has been feeling dissatisfied with his position of late. Particularly, he feels that he is underutilized. According to motivation theories, what should Lavon's supervisor do?

Accepted Answer

A)  fire him 
B)  promote him 
C)  include him in revising his job description 
D)  mentor him to use his time better 
E)  appoint him to numerous committees 
A)  fire him 
B)  promote him 
C)  include him in revising his job description 
D)  mentor him to use his time better 
E)  appoint him to numerous committees

Question 16

An advantage of the ________ plan is that benefits accrue to groups of workers; high-performing workers pressure weaker performers to work harder, improving performance for the group as a whole.

Accepted Answer

A)  merit-based pay 
B)  gainsharing 
C)  skill-based pay 
D)  piece-rate pay 
E)  profit sharing 
A)  merit-based pay 
B)  gainsharing 
C)  skill-based pay 
D)  piece-rate pay 
E)  profit sharing

Question 17

Increasingly, research on motivation focuses on approaches that link motivational concepts to changes in the way ________ is/are structured.

Accepted Answer

A)  organizational design 
B)  payment 
C)  work 
D)  benefits 
E)  organizational culture 
A)  organizational design 
B)  payment 
C)  work 
D)  benefits 
E)  organizational culture

Question 18

The job characteristics model describes any job in terms of five core job dimensions. Feedback is one of these five dimensions and it represents the degree to which carrying out work activities generates direct and clear information about your own performance.

Accepted Answer

A) True 
 B)False

Question 19

As a manager, you like the skill-based pay plan because it ________.

Accepted Answer

A)  reduces the stress experienced by the employees on the job 
B)  increases workforce flexibility 
C)  decreases social loafing 
D)  decreases payroll costs 
E)  decreases employee turnover 
A)  reduces the stress experienced by the employees on the job 
B)  increases workforce flexibility 
C)  decreases social loafing 
D)  decreases payroll costs 
E)  decreases employee turnover

Question 20

Job ________ expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.

Accepted Answer

A)  sharing 
B)  enrichment 
C)  centralization 
D)  enlargement 
E)  rotation 
A)  sharing 
B)  enrichment 
C)  centralization 
D)  enlargement 
E)  rotation

A gainsharing pay plan pays for individual performance based on performance appraisal ratings.

Discuss the advantages and disadvantages of flextime.

The job characteristics model describes five dimensions of a job. A job can be enriched by modifying one or more of these five dimensions. Which of the following methods of job enrichment involves modifying task identity and task significance dimensions of a job?

According to research findings, which of the following is more likely to be motivating for the employees in the long run?

Evaluate variable-pay programs in terms of their impact on motivation and productivity.

Ned is particularly adept at designing and creating new fashions. In which of the following would Ned have the highest level of task identity?

A skill-based pay plan is also called a ________ pay plan.

Which of the following is a form of recognition?

What is another term for cross-training?

What is an advantage of bonuses over a merit-based pay plan?

The two major forms of employee involvement are participative management and ________.

Job sharing expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.

According to the job characteristics model, autonomy is defined as the degree to which ________.

Lavon has been feeling dissatisfied with his position of late. Particularly, he feels that he is underutilized. According to motivation theories, what should Lavon's supervisor do?

An advantage of the ________ plan is that benefits accrue to groups of workers; high-performing workers pressure weaker performers to work harder, improving performance for the group as a whole.

Increasingly, research on motivation focuses on approaches that link motivational concepts to changes in the way ________ is/are structured.

The job characteristics model describes any job in terms of five core job dimensions. Feedback is one of these five dimensions and it represents the degree to which carrying out work activities generates direct and clear information about your own performance.

As a manager, you like the skill-based pay plan because it ________.

Job ________ expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.

What Is Organizational Behaviour

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Theories

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 8: Motivation: From Concepts to Applications

A gainsharing pay plan pays for individual performance based on performance appraisal ratings.

Discuss the advantages and disadvantages of flextime.

The job characteristics model describes five dimensions of a job. A job can be enriched by modifying one or more of these five dimensions. Which of the following methods of job enrichment involves modifying task identity and task significance dimensions of a job?

According to research findings, which of the following is more likely to be motivating for the employees in the long run?

Evaluate variable-pay programs in terms of their impact on motivation and productivity.

Ned is particularly adept at designing and creating new fashions. In which of the following would Ned have the highest level of task identity?

A skill-based pay plan is also called a ________ pay plan.

Which of the following is a form of recognition?

What is another term for cross-training?

What is an advantage of bonuses over a merit-based pay plan?

The two major forms of employee involvement are participative management and ________.

Job sharing expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.

According to the job characteristics model, autonomy is defined as the degree to which ________.

Lavon has been feeling dissatisfied with his position of late. Particularly, he feels that he is underutilized. According to motivation theories, what should Lavon's supervisor do?

An advantage of the ________ plan is that benefits accrue to groups of workers; high-performing workers pressure weaker performers to work harder, improving performance for the group as a whole.

Increasingly, research on motivation focuses on approaches that link motivational concepts to changes in the way ________ is/are structured.

The job characteristics model describes any job in terms of five core job dimensions. Feedback is one of these five dimensions and it represents the degree to which carrying out work activities generates direct and clear information about your own performance.

As a manager, you like the skill-based pay plan because it ________.

Job ________ expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.

What Is Organizational Behaviour

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Theories

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters