Exam 18: Ethical Marketing in a Consumer-Oriented World: Appraisal and Challenges

In a marketing plan, which of the following would not be included in the Promotion area?

Which of the following is NOT a trend affecting marketing strategy planning in the area of Mass Selling?

Use this information to answer the following question that refer to the EI (Electech Inc.) case. Electech, Inc. (EI) produces a line of semiconductors for electronics products manufacturers. These items range in price from $5-$100 and are used in products the buyer is producing. EI also designs and builds computer networking equipment. The prices of these items range form $5,000 to $100,000. These are used to control production equipment. Usually, they are custom-made to the specifications of the buyer--the firm which will use the product in its own production process. EI sells nationally through independent sales reps--paid on commission--who work in the large industrial centers across the country. EI is more concerned with the quality of these reps than with the number of them. All of them also sell other lines. EI also uses five full-time salaried salespeople who work out of its corporate headquarters under a sales manager. The home office salespeople are "technical specialists" who sell almost all the networking equipment, while the "reps" mostly sell the semiconductors. Sometimes, however, the reps will send in leads to customers who want networking equipment. EI also sells some of its semiconductors through a Los Angeles wholesaler who carries stock for West Coast customers. There are many producers and importers of semiconductors in the U.S.--but several firms have captured large shares of the networking equipment market. EI has held its own, and in fact, over the past five years has increased its market share of these products to over 25 percent--because of its better technical designs. Industry-wide prices of the more or less homogeneous semiconductors have been forced further and further down over the last seven years--as have industry profits. The price of networking equipment is set by adding a standard markup percent to the direct cost of the items--for overhead and for profit. Following industry practice, all prices are quoted at the seller's factory. EI publishes a catalog which is revised periodically. And it exhibits in most equipment trade shows. EI's independent sales reps are:

Advertising can increase demand for the product resulting in economies of scale in manufacturing, distribution, and sales.

Which of the following is NOT a current trend affecting marketing strategy planning?

A marketing plan should be developed for a:

Regarding our MACRO-marketing system, the text suggests that:

Which of the following is NOT a trend affecting marketing strategy planning in the area of International Marketing?

The Xtreme Football League (XFL) was launched in 2001 by Vince McMahon, chairman of World Wrestling Entertainment (WWE). It was designed to provide professional football to American sports fans in the months after the conclusion of the National Football League (NFL) season. In spite of heavy promotion, lots of advertising, and a national network television contract, the XFL was a classic product failure, largely because the quality of play was not good enough to satisfy most football fans. The league evaporated after one season. This type of failure refutes the frequent claim of critics that advertising:

Use this information to answer the following question that refer to the EI (Electech Inc.) case. Electech, Inc. (EI) produces a line of semiconductors for electronics products manufacturers. These items range in price from $5-$100 and are used in products the buyer is producing. EI also designs and builds computer networking equipment. The prices of these items range form $5,000 to $100,000. These are used to control production equipment. Usually, they are custom-made to the specifications of the buyer--the firm which will use the product in its own production process. EI sells nationally through independent sales reps--paid on commission--who work in the large industrial centers across the country. EI is more concerned with the quality of these reps than with the number of them. All of them also sell other lines. EI also uses five full-time salaried salespeople who work out of its corporate headquarters under a sales manager. The home office salespeople are "technical specialists" who sell almost all the networking equipment, while the "reps" mostly sell the semiconductors. Sometimes, however, the reps will send in leads to customers who want networking equipment. EI also sells some of its semiconductors through a Los Angeles wholesaler who carries stock for West Coast customers. There are many producers and importers of semiconductors in the U.S.--but several firms have captured large shares of the networking equipment market. EI has held its own, and in fact, over the past five years has increased its market share of these products to over 25 percent--because of its better technical designs. Industry-wide prices of the more or less homogeneous semiconductors have been forced further and further down over the last seven years--as have industry profits. The price of networking equipment is set by adding a standard markup percent to the direct cost of the items--for overhead and for profit. Following industry practice, all prices are quoted at the seller's factory. EI publishes a catalog which is revised periodically. And it exhibits in most equipment trade shows. What kind of distribution is EI seeking for its networking equipment?

Consumer satisfaction at the micro level cannot be measured because firms cannot determine how well their products satisfy customers.

Pioneer has developed a really new consumer electronics item--a heterogeneous shopping product with unique patented features. It probably should use a marketing mix of:

Blending the four Ps is easy since fully understanding the needs and attitudes of a target market is a straightforward process.

Marie Callender has developed a new brand of frozen dinners to compete with the well-established brands. It probably should use a marketing mix of:

Which of the 4Ps in the marketing mix is most directly related to the selection and training of salespeople for a B2B product?

__________ is one of the most criticized of all marketing activities.

As a product moves from the early to the later stages of the product life cycle:

Which of the following is NOT a trend that is affecting marketing strategy planning?

Monopolistic competition may result in high costs--and therefore it does not do a good job of serving consumers the way they want to be served.

Which of the following does NOT support the idea that "MICRO-marketing often DOES cost too much"?