Exam 8: Motivation: From Concepts to Applications

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Janice and Shunil are both senior software analysts. They have worked together on projects for six years and get along great. Janice is pregnant and anticipating the arrival of her first child and she is not willing to work full time. Shunil would like to experiment with opening his own business as a home media installation consultant, and does not want to continue to work full time. They both need some income. Which of the following alternative job structures would be best for Janice and Shunil?

(Multiple Choice)
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Which of the following is not one of the methods of enriching jobs based on the job characteristics model?

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The two most common forms of participative management are works councils and board representatives.

(True/False)
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List and describe different variable-pay programs. Be sure to include piece-rate plans, profit-sharing plans, and gainsharing.

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What is another term for cross-training?

(Multiple Choice)
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One of the methods of job enrichment is to expand jobs vertically. This method involves modifying the ________ dimension of the job.

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The periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level is called job ________.

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Which of the following statements is true regarding job sharing?

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What is job enrichment? Describe various methods of job enrichment that are based on the job characteristics model.

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In the job characteristics model (JCM), which three core job dimensions combine to create meaningful work?

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After completing cooking school with outstanding grades and recommendations, Joe and Gary both looked forward to working in restaurants. Joe found work as a short-order cook in a cramped diner. On many shifts he worked alone, and had to cook a large number of meals on outdated equipment. Gary found work in a modern hotel kitchen. He had a small staff helping him prepare a small number of elaborate meals to order. Gary became a highly regarded chef, while Joe left the restaurant industry. This example illustrates that an individual needs ________ in order to perform well.

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Discuss the relationship between social and physical work context and employee satisfaction.

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While setting pay levels initially, an organization has to balance internal equity and external equity. Here external equity indicates ________.

(Multiple Choice)
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Studies generally support the idea that organizations with profit-sharing plans have lower levels of profitability than those without them.

(True/False)
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________ is a formula-based group incentive plan that uses improvements in group productivity from one period to another to determine the total amount of money allocated.

(Multiple Choice)
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The job characteristics model describes any job in terms of five core job dimensions. Feedback is one of these five dimensions and it represents the degree to which carrying out work activities generates direct and clear information about your own performance.

(True/False)
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Job rotation tends to increase productivity and decrease supervisory workload.

(True/False)
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Theory Y ________.

(Multiple Choice)
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How does gainsharing help the group as a whole?

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Beyond redesigning the nature of the work itself and involving employees in decisions, another approach to making the work environment more motivating is to alter work arrangements. Which of the following is designed to give an employee greater control of their schedule?

(Multiple Choice)
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