Question 1

Motivation can be defined by three key elements. ________ is one of these three key elements and it is the element most of us focus on when we talk about motivation.

Accepted Answer

A)  Intelligence 
B)  Experience 
C)  Expertise 
D)  Intensity 
E)  Knowledge 
A)  Intelligence 
B)  Experience 
C)  Expertise 
D)  Intensity 
E)  Knowledge D

Question 2

With reference to the expectancy theory, when pay is based on factors other than performance such as seniority, the ________ relationship tends to be weak.

Accepted Answer

A)  effort-satisfaction 
B)  performance-reward 
C)  effort-performance 
D)  personal goal-self actualization 
E)  performance-achievement 
A)  effort-satisfaction 
B)  performance-reward 
C)  effort-performance 
D)  personal goal-self actualization 
E)  performance-achievement B

Question 3

What sort of goals does Management by Objectives (MBO) emphasize?

Accepted Answer

A)  tangible, verifiable, and measurable 
B)  achievable, controllable, and profitable 
C)  inspirational, verifiable, and creative 
D)  challenging, rewarding, and measurable 
E)  profitable, attainable, and verifiable 
A)  tangible, verifiable, and measurable 
B)  achievable, controllable, and profitable 
C)  inspirational, verifiable, and creative 
D)  challenging, rewarding, and measurable 
E)  profitable, attainable, and verifiable A

Question 4

As per Maslow's Hierarchy of needs, social and self-actualization needs would be first priority in countries where uncertainty-avoidance characteristics are strong.

Accepted Answer

A) True 
 B)False

Question 5

In an example, a local church is made up of people who are very different in their lifestyles and their stages of life. Mary is a 23-year-old single parent who earns the minimum wage. Jonathan is 60 years old, extremely wealthy, and works because he enjoys it. Jane is a 45-year-old lawyer who earns well and is well-respected in her profession. She is extremely career-oriented and is proud of her achievements.
-According to Maslow's hierarchy, Mary is likely to focus on satisfying ________ needs.

Accepted Answer

A)  social 
B)  esteem 
C)  physiological 
D)  self-actualization 
E)  growth 
A)  social 
B)  esteem 
C)  physiological 
D)  self-actualization 
E)  growth

Question 6

Your fellow employees have a terrible work situation. They work in an old, run-down building with an antiquated heating system. The work itself is tedious and the supervisor is rarely available and only shows up to give reprimands for production shortfalls. Nobody has received a promotion in two years. The work is boring, repetitious, and unrewarding.
-According to the two-factor theory proposed by Herzberg, which of the following factors is considered a hygiene factor?

Accepted Answer

A)  promotional opportunity 
B)  quality of supervision 
C)  achievement 
D)  recognition 
E)  responsibility 
A)  promotional opportunity 
B)  quality of supervision 
C)  achievement 
D)  recognition 
E)  responsibility

Question 7

Which of the following types of justice is most strongly related to organizational commitment and satisfaction with outcomes such as pay?

Accepted Answer

A)  associative justice 
B)  interactional justice 
C)  distributive justice 
D)  procedural justice 
E)  integrative justice 
A)  associative justice 
B)  interactional justice 
C)  distributive justice 
D)  procedural justice 
E)  integrative justice

Question 8

If organizations rewarded individuals according to criteria such as seniority, creativity and initiative rather than for performance, then expectancy theory might be much more valid.

Accepted Answer

A) True 
 B)False

Question 9

With reference to the four ways of increasing self-efficacy as proposed by Albert Bandura, verbal persuasion involves becoming more confident ________.

Accepted Answer

A)  because you gain relevant experience with the task or job 
B)  because you see someone else doing the task 
C)  because someone convinces you that you have the skills necessary to be successful 
D)  because you get rewarded for performing a similar task well 
E)  because you get energized or "psyched up" for performing the task 
A)  because you gain relevant experience with the task or job 
B)  because you see someone else doing the task 
C)  because someone convinces you that you have the skills necessary to be successful 
D)  because you get rewarded for performing a similar task well 
E)  because you get energized or "psyched up" for performing the task

Question 10

According to Maslow, the lower order needs are satisfied internally and the higher order needs are satisfied externally.

Accepted Answer

A) True 
 B)False

Question 11

Self-efficacy refers to an individual's belief that he or she is capable of performing a task.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following statements is true according to McClelland's theory of needs?

Accepted Answer

A)  People with a high achievement need prefer doing tasks that involve a very high level of risk. 
B)  People with a high achievement need prefer jobs that have a low degree of personal responsibility. 
C)  Best managers tend to have a high need for affiliation. 
D)  People with a high achievement need tend to be successful managers, especially in large organizations. 
E)  Best managers tend to have a high need for power. 
A)  People with a high achievement need prefer doing tasks that involve a very high level of risk. 
B)  People with a high achievement need prefer jobs that have a low degree of personal responsibility. 
C)  Best managers tend to have a high need for affiliation. 
D)  People with a high achievement need tend to be successful managers, especially in large organizations. 
E)  Best managers tend to have a high need for power.

Question 13

Mariah is the manager in a restaurant. According to Douglas McGregor's Theory X, which of the following is a behavior she would most likely exhibit?

Accepted Answer

A)  She would empower her subordinates. 
B)  She would trust her employees to use discretion in most matters. 
C)  She would strictly control all the details of any project she is managing. 
D)  She would delegate authority extensively to junior managers. 
E)  She would let her employees choose their own goals. 
A)  She would empower her subordinates. 
B)  She would trust her employees to use discretion in most matters. 
C)  She would strictly control all the details of any project she is managing. 
D)  She would delegate authority extensively to junior managers. 
E)  She would let her employees choose their own goals.

Question 14

An employee, rightly or wrongly, perceives the boss doesn't like him. As a result, he expects to get a poor appraisal, regardless of the level of effort he puts in. Under such circumstances, according to the expectancy theory, the employee is likely to see the ________ relationship as weak and demotivating.

Accepted Answer

A)  rewards-personal goals 
B)  effort-performance 
C)  performance-reward 
D)  personal goal-self actualization 
E)  performance-achievement 
A)  rewards-personal goals 
B)  effort-performance 
C)  performance-reward 
D)  personal goal-self actualization 
E)  performance-achievement

Question 15

Jamie is looking for a new job. She used to be the top sales representative for the region and was expecting to be promoted. However, one of the regional manager's golfing buddies was promoted to district manager instead. Jamie's dissatisfaction with her current job stems from a breakdown in the ________ relationship.

Accepted Answer

A)  performance-reward 
B)  effort-performance 
C)  rewards-personal goals 
D)  effort-satisfaction 
E)  personal goal-self actualization 
A)  performance-reward 
B)  effort-performance 
C)  rewards-personal goals 
D)  effort-satisfaction 
E)  personal goal-self actualization

Question 16

Interactional justice refers to an individual's perception of the degree to which she is treated with dignity, concern, and respect.

Accepted Answer

A) True 
 B)False

Question 17

The equity theory ________.

Accepted Answer

A)  discusses three important needs: achievement, power, and affiliation 
B)  suggests that employees inherently dislike work and must therefore be directed or even coerced into performing it 
C)  proposes that extrinsic rewards will reduce intrinsic interest in a task 
D)  discusses four referent comparisons self-inside, self-outside, other-inside, other-outside 
E)  suggests that the factors that lead to job satisfaction are separate and distinct from those that lead to job dissatisfaction 
A)  discusses three important needs: achievement, power, and affiliation 
B)  suggests that employees inherently dislike work and must therefore be directed or even coerced into performing it 
C)  proposes that extrinsic rewards will reduce intrinsic interest in a task 
D)  discusses four referent comparisons self-inside, self-outside, other-inside, other-outside 
E)  suggests that the factors that lead to job satisfaction are separate and distinct from those that lead to job dissatisfaction

Question 18

What relationship exists between management by objectives (MBO) and goal setting theory?

Accepted Answer

Goal-setting theory addresses the issue

Question 19

According to the Two-Factor Theory, how might a manager motivate employees?

Accepted Answer

According to Herzberg, the factors leadi

Question 20

According to the expectancy theory, the degree to which an individual believes that performing at a particular level will generate a desired outcome is indicated by the ________ relationship.

Accepted Answer

A)  performance-reward 
B)  effort-performance 
C)  rewards-personal goals 
D)  effort-satisfaction 
E)  personal goal-self actualization 
A)  performance-reward 
B)  effort-performance 
C)  rewards-personal goals 
D)  effort-satisfaction 
E)  personal goal-self actualization

Motivation can be defined by three key elements. ________ is one of these three key elements and it is the element most of us focus on when we talk about motivation.

With reference to the expectancy theory, when pay is based on factors other than performance such as seniority, the ________ relationship tends to be weak.

What sort of goals does Management by Objectives (MBO) emphasize?

As per Maslow's Hierarchy of needs, social and self-actualization needs would be first priority in countries where uncertainty-avoidance characteristics are strong.

Which of the following types of justice is most strongly related to organizational commitment and satisfaction with outcomes such as pay?

If organizations rewarded individuals according to criteria such as seniority, creativity and initiative rather than for performance, then expectancy theory might be much more valid.

With reference to the four ways of increasing self-efficacy as proposed by Albert Bandura, verbal persuasion involves becoming more confident ________.

According to Maslow, the lower order needs are satisfied internally and the higher order needs are satisfied externally.

Self-efficacy refers to an individual's belief that he or she is capable of performing a task.

Which of the following statements is true according to McClelland's theory of needs?

Mariah is the manager in a restaurant. According to Douglas McGregor's Theory X, which of the following is a behavior she would most likely exhibit?

Interactional justice refers to an individual's perception of the degree to which she is treated with dignity, concern, and respect.

The equity theory ________.

What relationship exists between management by objectives (MBO) and goal setting theory?

According to the Two-Factor Theory, how might a manager motivate employees?

According to the expectancy theory, the degree to which an individual believes that performing at a particular level will generate a desired outcome is indicated by the ________ relationship.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 7: Motivation Concepts

Motivation can be defined by three key elements. ________ is one of these three key elements and it is the element most of us focus on when we talk about motivation.

With reference to the expectancy theory, when pay is based on factors other than performance such as seniority, the ________ relationship tends to be weak.

What sort of goals does Management by Objectives (MBO) emphasize?

As per Maslow's Hierarchy of needs, social and self-actualization needs would be first priority in countries where uncertainty-avoidance characteristics are strong.

Which of the following types of justice is most strongly related to organizational commitment and satisfaction with outcomes such as pay?

If organizations rewarded individuals according to criteria such as seniority, creativity and initiative rather than for performance, then expectancy theory might be much more valid.

With reference to the four ways of increasing self-efficacy as proposed by Albert Bandura, verbal persuasion involves becoming more confident ________.

According to Maslow, the lower order needs are satisfied internally and the higher order needs are satisfied externally.

Self-efficacy refers to an individual's belief that he or she is capable of performing a task.

Which of the following statements is true according to McClelland's theory of needs?

Mariah is the manager in a restaurant. According to Douglas McGregor's Theory X, which of the following is a behavior she would most likely exhibit?

Interactional justice refers to an individual's perception of the degree to which she is treated with dignity, concern, and respect.

The equity theory ________.

What relationship exists between management by objectives (MBO) and goal setting theory?

According to the Two-Factor Theory, how might a manager motivate employees?

According to the expectancy theory, the degree to which an individual believes that performing at a particular level will generate a desired outcome is indicated by the ________ relationship.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters