Question 1

Which of the following explains the usefulness of the systematic approach to the study of organizational behavior?

Accepted Answer

A)  Human behavior does not vary a great deal between individuals and situations. 
B)  Human behavior is not random. 
C)  Human behavior is not consistent. 
D)  Human behavior is rarely predictable. 
E)  Human behavior is often not sensible. 
A)  Human behavior does not vary a great deal between individuals and situations. 
B)  Human behavior is not random. 
C)  Human behavior is not consistent. 
D)  Human behavior is rarely predictable. 
E)  Human behavior is often not sensible. B

Question 2

Which of the following has not contributed to blurring the lines between employees' work life and personal life?

Accepted Answer

A)  the creation of global organizations 
B)  communication technology allowing employees to work any time and from any place 
C)  organizations asking employees to put in longer hours 
D)  creation of flexible teams 
E)  the increase in dual career households 
A)  the creation of global organizations 
B)  communication technology allowing employees to work any time and from any place 
C)  organizations asking employees to put in longer hours 
D)  creation of flexible teams 
E)  the increase in dual career households D

Question 3

Most managers and employees today work in a climate best characterized as "temporary." Explain.

Accepted Answer

Globalization, expanded capacity, and advances in technology have required organizations to be fast and flexible if they are to survive. The result is that most managers and employees today work in a climate best characterized as "temporary."
Workers must continually update their knowledge and skills to perform new job requirements. In the past, employees were assigned to a specific work group, gaining a considerable amount of security working with the same people day in and day out. That predictability has been replaced by temporary work groups, with members from different departments, and the increased use of employee rotation to fill constantly changing work assignments. Finally, organizations themselves are in a state of flux. They continually reorganize their various divisions, sell off poorly performing businesses, downsize operations, subcontract noncritical services and operations to other organizations, and replace permanent employees with temporary workers. Today's managers and employees must learn to cope with temporariness, flexibility, spontaneity, and unpredictability.

Question 4

What is the primary reason many large companies such as Sears and Boeing have implemented cost-cutting programs and eliminated thousands of jobs?

Accepted Answer

A)  to expand globally 
B)  to win the war for talent 
C)  to become lean and mean 
D)  to avoid going broke 
E)  to merge with another company 
A)  to expand globally 
B)  to win the war for talent 
C)  to become lean and mean 
D)  to avoid going broke 
E)  to merge with another company

Question 5

Betty believes that it is best to take the casual or common sense approach to reading others. She needs to remember that ________.

Accepted Answer

A)  the casual approach is nonsensical, and should be avoided as much as possible 
B)  the systematic approach and the casual approach are one and the same 
C)  laboratory experiments on human behavior often result in unreliable findings 
D)  the casual or common sense approach to reading others can often lead to erroneous predictions 
E)  behavior is unpredictable, hence there is no accurate way to analyze it 
A)  the casual approach is nonsensical, and should be avoided as much as possible 
B)  the systematic approach and the casual approach are one and the same 
C)  laboratory experiments on human behavior often result in unreliable findings 
D)  the casual or common sense approach to reading others can often lead to erroneous predictions 
E)  behavior is unpredictable, hence there is no accurate way to analyze it

Question 6

________ is a measure of how organizations are becoming more heterogeneous in terms of gender, race, and ethnicity.

Accepted Answer

A)  Globalization 
B)  Workforce diversity 
C)  Affirmative action 
D)  Organizational culture 
E)  Operational homogeneity 
A)  Globalization 
B)  Workforce diversity 
C)  Affirmative action 
D)  Organizational culture 
E)  Operational homogeneity

Question 7

Which field of study has contributed to OB through its research on organizational culture and formal organization theory and structure?

Accepted Answer

A)  psychology 
B)  operations management 
C)  corporate strategy 
D)  political science 
E)  sociology 
A)  psychology 
B)  operations management 
C)  corporate strategy 
D)  political science 
E)  sociology

Question 8

Basing managerial decisions on the best available scientific support is called ________.

Accepted Answer

A)  intuition 
B)  organizational process 
C)  organizational behavior 
D)  evidence-based management 
E)  conceptual management 
A)  intuition 
B)  organizational process 
C)  organizational behavior 
D)  evidence-based management 
E)  conceptual management

Question 9

What are "networked organizations"? Describe the role of the manager in such organizations.

Accepted Answer

Networked organizations allow people to

Question 10

________ is an effect of increasing globalization.

Accepted Answer

A)  More expensive consumer goods 
B)  An increase in manufacturing jobs in developed nations 
C)  An ever increasingly homogeneous workforce 
D)  Shared economic values among all cultures 
E)  Jobs moving to nations with low-cost labor 
A)  More expensive consumer goods 
B)  An increase in manufacturing jobs in developed nations 
C)  An ever increasingly homogeneous workforce 
D)  Shared economic values among all cultures 
E)  Jobs moving to nations with low-cost labor

Question 11

You are bringing together faculty from different behavioral disciplines to author a new textbook in organizational behavior. Represented are professors from psychology, sociology, social psychology, anthropology, political science, and industrial engineering.
-Which faculty member should furnish information about personality, learning, and motivation?

Accepted Answer

A)  sociology 
B)  psychology 
C)  anthropology 
D)  political science 
E)  industrial engineering 
A)  sociology 
B)  psychology 
C)  anthropology 
D)  political science 
E)  industrial engineering

Question 12

Which principle do the examples of Domino's and Amazon highlight?

Accepted Answer

A)  Organizations must foster innovation and master the art of change. 
B)  Organizations can successfully sell their products from a Web site. 
C)  Organizations need to follow time-tested strategies and models of business. 
D)  Small, independent organizations should be replaced by larger ones. 
E)  Organizations must implement cost-cutting measures to avoid going broke. 
A)  Organizations must foster innovation and master the art of change. 
B)  Organizations can successfully sell their products from a Web site. 
C)  Organizations need to follow time-tested strategies and models of business. 
D)  Small, independent organizations should be replaced by larger ones. 
E)  Organizations must implement cost-cutting measures to avoid going broke.

Question 13

Which of the following is not an example of people who can work from home or other non-office locations?

Accepted Answer

A)  assembly line workers 
B)  systems analysts 
C)  technical writers 
D)  medical transcribers 
E)  book and media editors 
A)  assembly line workers 
B)  systems analysts 
C)  technical writers 
D)  medical transcribers 
E)  book and media editors

Question 14

Which of the following statements best describes the current status of organizational behavior concepts?

Accepted Answer

A)  They are based on universal truths. 
B)  Since people are complex, the theories explaining their actions must also be complex. 
C)  There is general consensus among OB researchers and scholars on the simple concepts that underlie most human behavior. 
D)  Cause-and-effect principles that tend to apply to all situations have been discovered. 
E)  Cause-and-effect relationships for most human behaviors have been isolated. 
A)  They are based on universal truths. 
B)  Since people are complex, the theories explaining their actions must also be complex. 
C)  There is general consensus among OB researchers and scholars on the simple concepts that underlie most human behavior. 
D)  Cause-and-effect principles that tend to apply to all situations have been discovered. 
E)  Cause-and-effect relationships for most human behaviors have been isolated.

Question 15

Compare and contrast the fields of psychology, social psychology, and sociology.

Accepted Answer

These fields all deal with the human con

Question 16

OB concepts must reflect contingency conditions for all of the following reasons except ________.

Accepted Answer

A)  human beings are complex 
B)  our predictions and assumptions are almost accurate all the time 
C)  one person's behavior changes in different situations 
D)  we are limited in our ability to make sweeping generalizations 
E)  two people often act very differently in the same situation 
A)  human beings are complex 
B)  our predictions and assumptions are almost accurate all the time 
C)  one person's behavior changes in different situations 
D)  we are limited in our ability to make sweeping generalizations 
E)  two people often act very differently in the same situation

Question 17

Until the late 1980s, business school curricula emphasized the ________ aspects of management.

Accepted Answer

A)  ethical 
B)  people 
C)  technical 
D)  human 
E)  global 
A)  ethical 
B)  people 
C)  technical 
D)  human 
E)  global

Question 18

________ focuses on the study of people in relation to their social environment.

Accepted Answer

A)  Psychology 
B)  Sociology 
C)  Corporate strategy 
D)  Political science 
E)  Operations management 
A)  Psychology 
B)  Sociology 
C)  Corporate strategy 
D)  Political science 
E)  Operations management

Question 19

Situations where an individual is required to define right and wrong conduct are termed ________.

Accepted Answer

A)  diversity issues 
B)  human resource problems 
C)  ethical dilemmas 
D)  organizational complexities 
E)  social puzzles 
A)  diversity issues 
B)  human resource problems 
C)  ethical dilemmas 
D)  organizational complexities 
E)  social puzzles

Question 20

Social psychology is an area within psychology, blending concepts from both psychology and socialism.

Accepted Answer

A) True 
 B)False

Which of the following explains the usefulness of the systematic approach to the study of organizational behavior?

Which of the following has not contributed to blurring the lines between employees' work life and personal life?

Most managers and employees today work in a climate best characterized as "temporary." Explain.

What is the primary reason many large companies such as Sears and Boeing have implemented cost-cutting programs and eliminated thousands of jobs?

Betty believes that it is best to take the casual or common sense approach to reading others. She needs to remember that ________.

________ is a measure of how organizations are becoming more heterogeneous in terms of gender, race, and ethnicity.

Which field of study has contributed to OB through its research on organizational culture and formal organization theory and structure?

Basing managerial decisions on the best available scientific support is called ________.

What are "networked organizations"? Describe the role of the manager in such organizations.

________ is an effect of increasing globalization.

Which principle do the examples of Domino's and Amazon highlight?

Which of the following is not an example of people who can work from home or other non-office locations?

Which of the following statements best describes the current status of organizational behavior concepts?

Compare and contrast the fields of psychology, social psychology, and sociology.

OB concepts must reflect contingency conditions for all of the following reasons except ________.

Until the late 1980s, business school curricula emphasized the ________ aspects of management.

________ focuses on the study of people in relation to their social environment.

Situations where an individual is required to define right and wrong conduct are termed ________.

Social psychology is an area within psychology, blending concepts from both psychology and socialism.

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 1: What Is Organizational Behavior

Which of the following explains the usefulness of the systematic approach to the study of organizational behavior?

Which of the following has not contributed to blurring the lines between employees' work life and personal life?

Most managers and employees today work in a climate best characterized as "temporary." Explain.

What is the primary reason many large companies such as Sears and Boeing have implemented cost-cutting programs and eliminated thousands of jobs?

Betty believes that it is best to take the casual or common sense approach to reading others. She needs to remember that ________.

________ is a measure of how organizations are becoming more heterogeneous in terms of gender, race, and ethnicity.

Which field of study has contributed to OB through its research on organizational culture and formal organization theory and structure?

Basing managerial decisions on the best available scientific support is called ________.

What are "networked organizations"? Describe the role of the manager in such organizations.

________ is an effect of increasing globalization.

Which principle do the examples of Domino's and Amazon highlight?

Which of the following is not an example of people who can work from home or other non-office locations?

Which of the following statements best describes the current status of organizational behavior concepts?

Compare and contrast the fields of psychology, social psychology, and sociology.

OB concepts must reflect contingency conditions for all of the following reasons except ________.

Until the late 1980s, business school curricula emphasized the ________ aspects of management.

________ focuses on the study of people in relation to their social environment.

Situations where an individual is required to define right and wrong conduct are termed ________.

Social psychology is an area within psychology, blending concepts from both psychology and socialism.

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters