Exam 5: Electronic Commerce and Enterprise Systems

An enterprise system ensures that information can be shared with all authorized users in different functional areas.

Organizations frequently need to customize a vendor's enterprise resource planning (ERP) software to integrate other business systems.

Using the hosted software model implies that a small business firm needs to employ a full-time IT person to maintain key business applications.

In terms of e-commerce infrastructure, the Web server's required amount of storage capacity and computing power depends primarily on two things: the software that must run on the server and the quantity of content on the e-commerce site.

_____ is a subset of e-commerce where all the participants are organizations.

The main difference between batch processing and online transaction processing is in the timely update of data.

You have been put in charge of implementing a new enterprise system. You should do all of the following EXCEPT:

_____ involves reentering data that was not typed or scanned correctly.

External users of product lifecycle management (PLM) software include design partners and raw material suppliers.

The market for m-commerce in North America is maturing much earlier than in Western Europe and Japan.

Conversion to an e-commerce or m-commerce system enables organizations to increase the accuracy of order processing and order fulfillment.

Suppose you are tasked with determining the risks of failure of an ERP implementation project. What organizational characteristics will you focus on?

A customer relationship management (CRM) system helps a company to plan, execute, and control all the activities involved in raw material sourcing and procurement, conversion of raw materials to finished products, and the warehousing and delivery of finished product to customers.

Implementation of an enterprise resource planning (ERP) system ensures good work processes that are based on _____.

With an online transaction processing (OLTP) system, each transaction is accumulated over a period of time and prepared for processing in a large batch of similar transactions.

In the context of enterprise resource planning (ERP) systems, the most efficient and effective ways to complete a business process are called _____.

Bartering is a technique used by advertisers to recapture shoppers who abandoned a Website without making a purchase.

In the context of enterprise resource planning (ERP) system, a(n) _____ is a set of coordinated and related activities that takes one or more types of input and creates an output of value to the customer of that process.

XYZ Inc. assigned a part-time mid-level manager to supervise the implementation of an enterprise resource planning (ERP) system. The project has a high risk of failure.

In a customer relationship management (CRM) system, the ability to track data on individual customers and sales leads and then access that data from any part of an organization is known as _____.