Question 1

Success in the _____ phase of the decision-making process results in resolving the original problem, and failure leads to a return to previous phases.

Accepted Answer

A)  implementation 
B)  choice 
C)  design 
D)  intelligence 
E)  consideration 
A)  implementation 
B)  choice 
C)  design 
D)  intelligence 
E)  consideration

Question 2

________ decisions are more common at lower organizational levels.

Accepted Answer

A)  Structured 
B)  Unstructured 
C)  Undocumented 
D)  Semistructured 
E)  Procedural 
A)  Structured 
B)  Unstructured 
C)  Undocumented 
D)  Semistructured 
E)  Procedural

Question 3

_____ is the acquisition and efficient use of resources in accomplishing organizational goals.

Accepted Answer

A)  Operational control 
B)  Management control 
C)  Strategic planning 
D)  Expertise 
E)  Wisdom 
A)  Operational control 
B)  Management control 
C)  Strategic planning 
D)  Expertise 
E)  Wisdom

Question 4

A company's annual employee evaluation best fits which type of decision?

Accepted Answer

A)  unstructured 
B)  structured 
C)  semistructured 
D)  confrontational 
E)  wisdom 
A)  unstructured 
B)  structured 
C)  semistructured 
D)  confrontational 
E)  wisdom

Question 5

Sally is working for her uncle for the summer in the marketing department of Proctor & Gamble. She tells you she does data mining all day long. Which of the following statements is false?

Accepted Answer

A)  Data mining can be used to prove assumptions. 
B)  Data mining is used to identify unknown patterns. 
C)  Data mining can explain why things happened. 
D)  Data mining can predict what will happen. 
E)  Data mining can be used to identify customers. 
A)  Data mining can be used to prove assumptions. 
B)  Data mining is used to identify unknown patterns. 
C)  Data mining can explain why things happened. 
D)  Data mining can predict what will happen. 
E)  Data mining can be used to identify customers.

Question 6

The ratio between organizational inputs and outputs is an indication of the organization's productivity.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is not a reason why managers need IT support?

Accepted Answer

A)  The number of alternatives is decreasing. 
B)  Decisions must typically be made under time pressure. 
C)  Decisions are becoming more complex. 
D)  There is a growing need to access remote information sources. 
E)  Decision makers are often based in different locations. 
A)  The number of alternatives is decreasing. 
B)  Decisions must typically be made under time pressure. 
C)  Decisions are becoming more complex. 
D)  There is a growing need to access remote information sources. 
E)  Decision makers are often based in different locations.

Question 8

A(n) _____ provides rapid access to timely information and direct access to management reports.

Accepted Answer

A)  decision support system 
B)  expert system 
C)  neural network 
D)  digital dashboard 
E)  data warehouse 
A)  decision support system 
B)  expert system 
C)  neural network 
D)  digital dashboard 
E)  data warehouse

Question 9

Rank-and-file employees tend to make more _________ decisions.

Accepted Answer

A)  Structured 
B)  Unstructured 
C)  Undocumented 
D)  Semistructured 
E)  Procedural 
A)  Structured 
B)  Unstructured 
C)  Undocumented 
D)  Semistructured 
E)  Procedural

Question 10

A group decision support system is an interactive, computer-based system that facilitates a group's efforts to find solutions to semistructured and unstructured problems.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is not a characteristic of DSSs?

Accepted Answer

A)  They support only lower- and middle-level managers. 
B)  They are easy to use and construct. 
C)  They can adapt to changing conditions. 
D)  They usually utilize quantitative models. 
E)  They support all phases of the decision-making process. 
A)  They support only lower- and middle-level managers. 
B)  They are easy to use and construct. 
C)  They can adapt to changing conditions. 
D)  They usually utilize quantitative models. 
E)  They support all phases of the decision-making process.

Question 12

In the _____ phase of the decision-making process, managers construct a model that simplifies the problem.

Accepted Answer

A)  implementation 
B)  choice 
C)  design 
D)  intelligence 
E)  consideration 
A)  implementation 
B)  choice 
C)  design 
D)  intelligence 
E)  consideration

Question 13

Goal-seeking analysis attempts to find the value of the inputs necessary to achieve a desired level of output.

Accepted Answer

A) True 
 B)False

Question 14

KPI stands for key process information.
Answer. False
Section reference 1: Business Intelligence in Action: Corporate Performance Management

Accepted Answer

The answer of KPI stands for key process information.
Answer. False
Section...

Question 15

The management cockpit best exemplifies which type of system?

Accepted Answer

A)  decision support system 
B)  expert system 
C)  digital dashboard 
D)  functional area information system 
E)  group decision support system 
A)  decision support system 
B)  expert system 
C)  digital dashboard 
D)  functional area information system 
E)  group decision support system

Question 16

Corporate performance management (CPM) is involved with monitoring and managing an organization's performance according to its budget.
Answer. False
Section reference 1: Business Intelligence in Action: Corporate Performance Management

Accepted Answer

The answer of Corporate performance management (CPM) is involved with...

Question 17

A company wants to use data from past promotional mailings to identify people who would likely respond favorably to future mailings. This company would most likely use:

Accepted Answer

A)  structured query language 
B)  multidimensional data analysis 
C)  neural networks 
D)  expert systems 
E)  data mining 
A)  structured query language 
B)  multidimensional data analysis 
C)  neural networks 
D)  expert systems 
E)  data mining

Question 18

An executive dashboard is very user friendly, supported by graphics, provides exception reporting and drill down, and provides information related to critical success factors.

Accepted Answer

A) True 
 B)False

Question 19

Today, geographical information systems are being combined with _____ to form geospatial technologies.

Accepted Answer

A)  dashboards 
B)  global positioning systems 
C)  decision support systems 
D)  expert systems 
E)  neural networks 
A)  dashboards 
B)  global positioning systems 
C)  decision support systems 
D)  expert systems 
E)  neural networks

Question 20

At the end of a semester, a student knows that she must achieve a grade of 81 or higher on her final exam to get an A in the course. She has just performed what kind of analysis?

Accepted Answer

A)  What-if 
B)  Qualitative 
C)  Sensitivity 
D)  Goal-seeking 
E)  Simulation 
A)  What-if 
B)  Qualitative 
C)  Sensitivity 
D)  Goal-seeking 
E)  Simulation

Success in the _____ phase of the decision-making process results in resolving the original problem, and failure leads to a return to previous phases.

________ decisions are more common at lower organizational levels.

_____ is the acquisition and efficient use of resources in accomplishing organizational goals.

A company's annual employee evaluation best fits which type of decision?

Sally is working for her uncle for the summer in the marketing department of Proctor & Gamble. She tells you she does data mining all day long. Which of the following statements is false?

The ratio between organizational inputs and outputs is an indication of the organization's productivity.

Which of the following is not a reason why managers need IT support?

A(n) _____ provides rapid access to timely information and direct access to management reports.

Rank-and-file employees tend to make more _________ decisions.

A group decision support system is an interactive, computer-based system that facilitates a group's efforts to find solutions to semistructured and unstructured problems.

Which of the following is not a characteristic of DSSs?

In the _____ phase of the decision-making process, managers construct a model that simplifies the problem.

Goal-seeking analysis attempts to find the value of the inputs necessary to achieve a desired level of output.

KPI stands for key process information. Answer. False Section reference 1: Business Intelligence in Action: Corporate Performance Management

The management cockpit best exemplifies which type of system?

Corporate performance management (CPM) is involved with monitoring and managing an organization's performance according to its budget. Answer. False Section reference 1: Business Intelligence in Action: Corporate Performance Management

A company wants to use data from past promotional mailings to identify people who would likely respond favorably to future mailings. This company would most likely use:

An executive dashboard is very user friendly, supported by graphics, provides exception reporting and drill down, and provides information related to critical success factors.

Today, geographical information systems are being combined with _____ to form geospatial technologies.

At the end of a semester, a student knows that she must achieve a grade of 81 or higher on her final exam to get an A in the course. She has just performed what kind of analysis?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security

Data and Knowledge Management

Networks

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Social Computing

Enterprise Resource Planning Systems

Customer Relationship Management and Supply Chain Management

Business Intelligence

Technology Guide 1 - Hardware

Technology Guide 2 - Software

Technology Guide 3 - Cloud Computing

Technology Guide 4 - Intelligent Systems

Filters

Exam 11: Crm and Scm

Success in the _____ phase of the decision-making process results in resolving the original problem, and failure leads to a return to previous phases.

________ decisions are more common at lower organizational levels.

_____ is the acquisition and efficient use of resources in accomplishing organizational goals.

A company's annual employee evaluation best fits which type of decision?

Sally is working for her uncle for the summer in the marketing department of Proctor & Gamble. She tells you she does data mining all day long. Which of the following statements is false?

The ratio between organizational inputs and outputs is an indication of the organization's productivity.

Which of the following is not a reason why managers need IT support?

A(n) _____ provides rapid access to timely information and direct access to management reports.

Rank-and-file employees tend to make more _________ decisions.

A group decision support system is an interactive, computer-based system that facilitates a group's efforts to find solutions to semistructured and unstructured problems.

Which of the following is not a characteristic of DSSs?

In the _____ phase of the decision-making process, managers construct a model that simplifies the problem.

Goal-seeking analysis attempts to find the value of the inputs necessary to achieve a desired level of output.

KPI stands for key process information. Answer. False Section reference 1: Business Intelligence in Action: Corporate Performance Management

The management cockpit best exemplifies which type of system?

Corporate performance management (CPM) is involved with monitoring and managing an organization's performance according to its budget. Answer. False Section reference 1: Business Intelligence in Action: Corporate Performance Management

A company wants to use data from past promotional mailings to identify people who would likely respond favorably to future mailings. This company would most likely use:

An executive dashboard is very user friendly, supported by graphics, provides exception reporting and drill down, and provides information related to critical success factors.

Today, geographical information systems are being combined with _____ to form geospatial technologies.

At the end of a semester, a student knows that she must achieve a grade of 81 or higher on her final exam to get an A in the course. She has just performed what kind of analysis?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security

Data and Knowledge Management

Networks

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Social Computing

Enterprise Resource Planning Systems

Customer Relationship Management and Supply Chain Management

Business Intelligence

Technology Guide 1 - Hardware

Technology Guide 2 - Software

Technology Guide 3 - Cloud Computing

Technology Guide 4 - Intelligent Systems

Filters