Question 1

Social computing forces companies to deal with customers reactively as opposed to proactively.

Accepted Answer

A) True 
 B)False  False

Question 2

The only risk companies face when using social commerce is that customers may post negative feedback.

Accepted Answer

A) True 
 B)False  False

Question 3

____________ act as online intermediaries that harness the power of social networks for introducing, buying, and selling products and services.

Accepted Answer

A)  Group shopping sites 
B)  Shopping Communities 
C)  Social marketplaces 
D)  Peer-to-peer shopping models 
A)  Group shopping sites 
B)  Shopping Communities 
C)  Social marketplaces 
D)  Peer-to-peer shopping models C

Question 4

The web development technique that enables portions of web pages to reload with fresh data rather than requiring the entire Web page to reload is known as:

Accepted Answer

A)  AJAX 
B)  RSS 
C)  Tagging 
D)  Web 2.0 
A)  AJAX 
B)  RSS 
C)  Tagging 
D)  Web 2.0

Question 5

All of the rating, reviews and recommendations available through social networking are unbiased and reviewers are never paid for their reviews.

Accepted Answer

A) True 
 B)False

Question 6

Social computing fosters close customer relationships

Accepted Answer

A) True 
 B)False

Question 7

Blogs and wikis fundamentally differ in terms of

Accepted Answer

A)  their size 
B)  their potential to be shared with the public 
C)  their ability of users to post content 
D)  their use of AJAX 
A)  their size 
B)  their potential to be shared with the public 
C)  their ability of users to post content 
D)  their use of AJAX

Question 8

Facebook is a__________.

Accepted Answer

A)  blog 
B)  wiki 
C)  social networking site 
D)  mash up 
A)  blog 
B)  wiki 
C)  social networking site 
D)  mash up

Question 9

Human Resource departments only use social computing applications for recruiting purposes.

Accepted Answer

A) True 
 B)False

Question 10

Customers using social commerce benefit from _____________.

Accepted Answer

A)  greater privacy 
B)  faster responses from vendors 
C)  unbiased opinions on products 
D)  none of the choices is correct 
A)  greater privacy 
B)  faster responses from vendors 
C)  unbiased opinions on products 
D)  none of the choices is correct

Question 11

Organizations are using social computing in which of the following functions?

Accepted Answer

A)  Marketing 
B)  Customer Relationship Management 
C)  Human Resource Management 
D)  All of these. 
A)  Marketing 
B)  Customer Relationship Management 
C)  Human Resource Management 
D)  All of these.

Question 12

When comparing market research using social computing as opposed to traditional focus groups, which of the following statements is true?

Accepted Answer

A)  Social computing generates faster results but is more expensive. 
B)  Social computing generates faster and cheaper results. 
C)  Social computing takes longer but is less expensive. 
D)  Participation by customers is more limited when using social computing. 
A)  Social computing generates faster results but is more expensive. 
B)  Social computing generates faster and cheaper results. 
C)  Social computing takes longer but is less expensive. 
D)  Participation by customers is more limited when using social computing.

Social computing forces companies to deal with customers reactively as opposed to proactively.

The only risk companies face when using social commerce is that customers may post negative feedback.

____________ act as online intermediaries that harness the power of social networks for introducing, buying, and selling products and services.

The web development technique that enables portions of web pages to reload with fresh data rather than requiring the entire Web page to reload is known as:

All of the rating, reviews and recommendations available through social networking are unbiased and reviewers are never paid for their reviews.

Social computing fosters close customer relationships

Blogs and wikis fundamentally differ in terms of

Facebook is a__________.

Human Resource departments only use social computing applications for recruiting purposes.

Customers using social commerce benefit from _____________.

Organizations are using social computing in which of the following functions?

When comparing market research using social computing as opposed to traditional focus groups, which of the following statements is true?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security

Data and Knowledge Management

Networks

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Enterprise Resource Planning Systems

Crm and Scm

Business Intelligence

Acquiring Information Systems and Applications

Technology Guide 1 - Hardware

Technology Guide 2 - Software

Technology Guide 3 - Cloud Computing

Filters

Exam 9: Social Computing

Social computing forces companies to deal with customers reactively as opposed to proactively.

The only risk companies face when using social commerce is that customers may post negative feedback.

____________ act as online intermediaries that harness the power of social networks for introducing, buying, and selling products and services.

The web development technique that enables portions of web pages to reload with fresh data rather than requiring the entire Web page to reload is known as:

All of the rating, reviews and recommendations available through social networking are unbiased and reviewers are never paid for their reviews.

Social computing fosters close customer relationships

Blogs and wikis fundamentally differ in terms of

Facebook is a__________.

Human Resource departments only use social computing applications for recruiting purposes.

Customers using social commerce benefit from _____________.

Organizations are using social computing in which of the following functions?

When comparing market research using social computing as opposed to traditional focus groups, which of the following statements is true?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security

Data and Knowledge Management

Networks

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Enterprise Resource Planning Systems

Crm and Scm

Business Intelligence

Acquiring Information Systems and Applications

Technology Guide 1 - Hardware

Technology Guide 2 - Software

Technology Guide 3 - Cloud Computing

Filters