Exam 2: Organizational Strategy, Competitive Advantage, and Information Systems

Businesses introduce new products and services,add new features to existing products and services,or develop new ways to produce them when they have a ___ strategy.

The internet makes customers more powerful.

The best-known framework for analyzing competitiveness is ________'s competitive forces model.

The business and IT departments are often ignorant of the other group's expertise.

_________ is the result of optimizing operations and supplier processes.

In the _________ phase of BPI,the BPI team examines the "as is" process map and the collected data to identify problems with the process and their root causes.

_________ percent of people in Bangladesh have regular internet connections.

_________ is an incremental approach that focuses on reducing variation in the process outputs by searching for the root causes of the variation in the process itself or among process inputs.

Buyer power is _________ when buyers have many choices from whom to buy and _________ when buyers have few choices.

If there are many alternatives to an organization's products or services,then the threat of substitutes is _________; if there are few alternatives,then the threat is ______.

_________ was NOT a challenge Target faced when trying to expand into Canada.

Illegal logging accounts for _________ percent of all trees harvested.

_________ is an example of a primary activity for most firms.

_________ is a challenge of BYOD.

Virtusize,Clothes Horse,LoveThatFit,and Bodymetrics are companies designed to address the high rates of return of online clothes purchasing.

Primary activities do not add value directly to the firm's products or services.

Describe a scenario where BPI,BPM,and BPR would be best for a company.What role do executives play in carrying out these initiatives? What role do factory workers play in carrying out these initiatives?

Which of the following increases supplier power?

The two fundamental metrics that organizations employ in assessing their processes are efficiency and effectiveness.

Six Sigma is a popular _________ technique.