Question 1

One of the reasons Canadian managers are in demand across the globe is because

Accepted Answer

A) Canada's living standards are relatively low compared to many European countries and the US. 
B) Canadians are widely perceived to be "nice people." 
C) Canada's business schools produce managers who are among the very best in the world. 
D) Canada's diverse ethnic makeup has produced a generation of business leaders who mix easily with different cultures. 
E) many managers in Canada come from an ethnic background compatible with their expatriate assignment so they already are well-adapted to it. 
A) Canada's living standards are relatively low compared to many European countries and the US. 
B) Canadians are widely perceived to be "nice people." 
C) Canada's business schools produce managers who are among the very best in the world. 
D) Canada's diverse ethnic makeup has produced a generation of business leaders who mix easily with different cultures. 
E) many managers in Canada come from an ethnic background compatible with their expatriate assignment so they already are well-adapted to it.

Question 2

Identify and describe the three barriers confronting new immigrants to Canada upon attempting to enter the labour force.

Accepted Answer

Four points each for accurate

Question 3

International EAPs can treat common reactions to culture shock,including all the following EXCEPT

Accepted Answer

A) chronic fatigue. 
B) depression. 
C) homesickness. 
D) irritability. 
E) marital stress. 
A) chronic fatigue. 
B) depression. 
C) homesickness. 
D) irritability. 
E) marital stress.

Question 4

Differences in culture explain why incentive plans in Pakistan tend to focus on the work group,while in the United States,the focus is usually on individual worker incentives.

Accepted Answer

A) True 
 B)False

Question 5

High labour costs can require a focus on efficiency and on human resource practices aimed at improving

Accepted Answer

A) absenteeism rates. 
B) selection practices. 
C) employee turnover. 
D) grievance procedures. 
E) employee performance. 
A) absenteeism rates. 
B) selection practices. 
C) employee turnover. 
D) grievance procedures. 
E) employee performance.

Question 6

International managers who are citizens of a country other than the parent or the host country are called

Accepted Answer

A) home-country nationals. 
B) illegal aliens. 
C) third-country nationals. 
D) expatriates. 
E) locals. 
A) home-country nationals. 
B) illegal aliens. 
C) third-country nationals. 
D) expatriates. 
E) locals.

Question 7

In socialist countries,HR practices tend to shift toward preventing unemployment,even at the cost of

Accepted Answer

A) freedom of expression. 
B) civil liberties. 
C) efficiency. 
D) long-range planning. 
E) career development. 
A) freedom of expression. 
B) civil liberties. 
C) efficiency. 
D) long-range planning. 
E) career development.

Question 8

"Expatriate failure" is

Accepted Answer

A) failure to recover cost of investment on an expatriate. 
B) rare. 
C) repatriation. 
D) re-assimilating the expatriate. 
E) early return from an expatriate assignment. 
A) failure to recover cost of investment on an expatriate. 
B) rare. 
C) repatriation. 
D) re-assimilating the expatriate. 
E) early return from an expatriate assignment.

Question 9

A high degree of sensitivity and empathy for the cultural and attitudinal demands of coworkers has very little importance when selecting employees to staff overseas operations.

Accepted Answer

A) True 
 B)False

Question 10

For recent immigrants to Canada,work experience outside of Canada contributes a great deal to their ability to find a job and their overall income.

Accepted Answer

A) True 
 B)False

Question 11

The leading cause of expatriate "failures" is

Accepted Answer

A) the maturity level of the expatriate. 
B) the adaptability of the expatriate. 
C) the inability of the expatriate's spouse to adjust. 
D) compensation levels which do not adequately match the local living standards in the expatriate's assignment. 
E) unsuitability for the assignment. 
A) the maturity level of the expatriate. 
B) the adaptability of the expatriate. 
C) the inability of the expatriate's spouse to adjust. 
D) compensation levels which do not adequately match the local living standards in the expatriate's assignment. 
E) unsuitability for the assignment.

Question 12

The expatriate performance appraisal process could be improved in any of the following ways EXCEPT

Accepted Answer

A) weighing the evaluation more toward the on-site manager's appraisal than the home-country manager's perceptions. 
B) not appraising the expatriate manager on quantifiable criteria only,including others such as insight into the interdependencies of domestic and foreign operations. 
C) modifying performance appraisal criteria to fit the overseas position. 
D) using behaviourally anchored rating scales. 
E) stipulating the assignment's difficulty level. 
A) weighing the evaluation more toward the on-site manager's appraisal than the home-country manager's perceptions. 
B) not appraising the expatriate manager on quantifiable criteria only,including others such as insight into the interdependencies of domestic and foreign operations. 
C) modifying performance appraisal criteria to fit the overseas position. 
D) using behaviourally anchored rating scales. 
E) stipulating the assignment's difficulty level.

Question 13

The noncitizens of the countries in which they are working are referred to as

Accepted Answer

A) expatriates. 
B) illegal aliens. 
C) home-country nationals. 
D) third-country nationals. 
E) locals. 
A) expatriates. 
B) illegal aliens. 
C) home-country nationals. 
D) third-country nationals. 
E) locals.

Question 14

Realtex,an international resort development company,has a staffing policy which seeks the best people for key jobs throughout the organization,regardless of nationality.Realtex has what type of staffing policy?

Accepted Answer

A) polycentric 
B) geocentric 
C) multicentric 
D) homocentric 
E) ethnocentric 
A) polycentric 
B) geocentric 
C) multicentric 
D) homocentric 
E) ethnocentric

Question 15

It is suggested that HR staff members in a foreign subsidiary are best drawn from

Accepted Answer

A) parent-country citizens. 
B) third-country nationals. 
C) locals. 
D) home-country citizens. 
E) host-country citizens. 
A) parent-country citizens. 
B) third-country nationals. 
C) locals. 
D) home-country citizens. 
E) host-country citizens.

Question 16

The most common method for formulating expatriate pay,to equalize purchasing power across countries,is a technique known as the

Accepted Answer

A) balance sheet approach. 
B) balance of payments approach. 
C) balanced pay approach. 
D) income statement approach. 
E) balance of trade method. 
A) balance sheet approach. 
B) balance of payments approach. 
C) balanced pay approach. 
D) income statement approach. 
E) balance of trade method.

Question 17

The process whereby employees have a legal right to a voice in setting company policies is

Accepted Answer

A) reengineering of work. 
B) codetermination. 
C) joint venturing. 
D) career development. 
E) strategic alliance. 
A) reengineering of work. 
B) codetermination. 
C) joint venturing. 
D) career development. 
E) strategic alliance.

Question 18

As a result of globalization,companies based in Canada with international operations

Accepted Answer

A) must cut costs in Canada to remain profitable. 
B) tend to relocate the head office to a jurisdiction where they pay less tax. 
C) relocate employees overseas on a regular basis. 
D) have more than one "official" language. 
E) are often targets for companies wanting to merge and gain access to Canadian markets. 
A) must cut costs in Canada to remain profitable. 
B) tend to relocate the head office to a jurisdiction where they pay less tax. 
C) relocate employees overseas on a regular basis. 
D) have more than one "official" language. 
E) are often targets for companies wanting to merge and gain access to Canadian markets.

Question 19

The training level that corresponds to raising awareness of cultural differences and their impact on business outcomes is

Accepted Answer

A) Level 1. 
B) Level 2. 
C) Level 3. 
D) Level 4. 
E) Level 5. 
A) Level 1. 
B) Level 2. 
C) Level 3. 
D) Level 4. 
E) Level 5.

Question 20

Discuss steps that can be taken to assist in the repatriation process.

Accepted Answer

Up to 10 points for an answer that descr

One of the reasons Canadian managers are in demand across the globe is because

Identify and describe the three barriers confronting new immigrants to Canada upon attempting to enter the labour force.

International EAPs can treat common reactions to culture shock,including all the following EXCEPT

Differences in culture explain why incentive plans in Pakistan tend to focus on the work group,while in the United States,the focus is usually on individual worker incentives.

High labour costs can require a focus on efficiency and on human resource practices aimed at improving

International managers who are citizens of a country other than the parent or the host country are called

In socialist countries,HR practices tend to shift toward preventing unemployment,even at the cost of

"Expatriate failure" is

A high degree of sensitivity and empathy for the cultural and attitudinal demands of coworkers has very little importance when selecting employees to staff overseas operations.

For recent immigrants to Canada,work experience outside of Canada contributes a great deal to their ability to find a job and their overall income.

The leading cause of expatriate "failures" is

The expatriate performance appraisal process could be improved in any of the following ways EXCEPT

The noncitizens of the countries in which they are working are referred to as

Realtex,an international resort development company,has a staffing policy which seeks the best people for key jobs throughout the organization,regardless of nationality.Realtex has what type of staffing policy?

It is suggested that HR staff members in a foreign subsidiary are best drawn from

The most common method for formulating expatriate pay,to equalize purchasing power across countries,is a technique known as the

The process whereby employees have a legal right to a voice in setting company policies is

As a result of globalization,companies based in Canada with international operations

The training level that corresponds to raising awareness of cultural differences and their impact on business outcomes is

Discuss steps that can be taken to assist in the repatriation process.

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Designing and Analyzing Jobs

Human Resources Planning

Talent Acquisition

Onboarding and Training

Performance Management

Strategic Pay Plans

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Foundations of Employee Engagement, communication, and Turnover Management

Labour Relations

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Exam 13: Managing Human Resources in a Global Business

One of the reasons Canadian managers are in demand across the globe is because

Identify and describe the three barriers confronting new immigrants to Canada upon attempting to enter the labour force.

International EAPs can treat common reactions to culture shock,including all the following EXCEPT

Differences in culture explain why incentive plans in Pakistan tend to focus on the work group,while in the United States,the focus is usually on individual worker incentives.

High labour costs can require a focus on efficiency and on human resource practices aimed at improving

International managers who are citizens of a country other than the parent or the host country are called

In socialist countries,HR practices tend to shift toward preventing unemployment,even at the cost of

"Expatriate failure" is

A high degree of sensitivity and empathy for the cultural and attitudinal demands of coworkers has very little importance when selecting employees to staff overseas operations.

For recent immigrants to Canada,work experience outside of Canada contributes a great deal to their ability to find a job and their overall income.

The leading cause of expatriate "failures" is

The expatriate performance appraisal process could be improved in any of the following ways EXCEPT

The noncitizens of the countries in which they are working are referred to as

Realtex,an international resort development company,has a staffing policy which seeks the best people for key jobs throughout the organization,regardless of nationality.Realtex has what type of staffing policy?

It is suggested that HR staff members in a foreign subsidiary are best drawn from

The most common method for formulating expatriate pay,to equalize purchasing power across countries,is a technique known as the

The process whereby employees have a legal right to a voice in setting company policies is

As a result of globalization,companies based in Canada with international operations

The training level that corresponds to raising awareness of cultural differences and their impact on business outcomes is

Discuss steps that can be taken to assist in the repatriation process.

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Designing and Analyzing Jobs

Human Resources Planning

Talent Acquisition

Onboarding and Training

Performance Management

Strategic Pay Plans

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Foundations of Employee Engagement, communication, and Turnover Management

Labour Relations

Filters