Question 1

Orientation provides new employees with basic background information about the employer and specific information that they need to perform their jobs satisfactorily.

Accepted Answer

A) True 
 B)False

Question 2

The following are all functions of programmed learning EXCEPT

Accepted Answer

A) presenting questions or problems to the learner. 
B) permitting the trainee to perform on the job. 
C) presenting facts to the learner. 
D) providing feedback on the accuracy of his or her answers. 
E) allowing the person to respond. 
A) presenting questions or problems to the learner. 
B) permitting the trainee to perform on the job. 
C) presenting facts to the learner. 
D) providing feedback on the accuracy of his or her answers. 
E) allowing the person to respond.

Question 3

Integration at senior levels in the organization requires an ongoing process that can continue for months as the new executive learns about

Accepted Answer

A) socialization. 
B) the organizational structure. 
C) performance appraisals. 
D) how decisions are made and who holds what type of power. 
E) senior management. 
A) socialization. 
B) the organizational structure. 
C) performance appraisals. 
D) how decisions are made and who holds what type of power. 
E) senior management.

Question 4

An employee handbook is never considered to represent a contract with the employee.

Accepted Answer

A) True 
 B)False

Question 5

In a task analysis record form,the task list defines the jobs

Accepted Answer

A) primary tasks. 
B) secondary tasks. 
C) main tasks and subtasks. 
D) supplementary tasks. 
E) supplemental tasks. 
A) primary tasks. 
B) secondary tasks. 
C) main tasks and subtasks. 
D) supplementary tasks. 
E) supplemental tasks.

Question 6

The following are all steps in an employee's training program EXCEPT

Accepted Answer

A) evaluating the training. 
B) assessing training needs. 
C) designing the training program. 
D) validating the training program. 
E) attending the onboarding program. 
A) evaluating the training. 
B) assessing training needs. 
C) designing the training program. 
D) validating the training program. 
E) attending the onboarding program.

Question 7

The first step in performance analysis is to appraise the employee's performance since,to improve it,the firm must first determine the person's current performance compared to

Accepted Answer

A) what it should be. 
B) co-workers' performance. 
C) what it really is. 
D) work group performance. 
E) managerial performance. 
A) what it should be. 
B) co-workers' performance. 
C) what it really is. 
D) work group performance. 
E) managerial performance.

Question 8

Before getting in front of a camera for videoconferencing,the instructor should

Accepted Answer

A) participate in computerized training. 
B) visit other cities where learners will be located. 
C) arrive just before going on camera. 
D) prepare a training manual for learners. 
E) practice vestibule training. 
A) participate in computerized training. 
B) visit other cities where learners will be located. 
C) arrive just before going on camera. 
D) prepare a training manual for learners. 
E) practice vestibule training.

Question 9

A systematic method of training that is used for teaching job skills involving presenting questions or facts,allowing the trainee to respond,and giving the trainee immediate feedback on the accuracy of his/her answers,is known as

Accepted Answer

A) programmed learning. 
B) responsive learning. 
C) immediate feedback learning. 
D) systematic learning. 
E) on-the-job training. 
A) programmed learning. 
B) responsive learning. 
C) immediate feedback learning. 
D) systematic learning. 
E) on-the-job training.

Question 10

Effective training needs analysis results in

Accepted Answer

A) task analysis. 
B) performance analysis. 
C) concrete,measurable training objectives. 
D) performance standards. 
E) excellent job performance. 
A) task analysis. 
B) performance analysis. 
C) concrete,measurable training objectives. 
D) performance standards. 
E) excellent job performance.

Question 11

You are the newly hired HR manager for a manufacturing facility that makes food products.You have been asked to review the training for workers at the facility.When reviewing the training programs,you immediately see that there has been no evaluation of the training that is being conducted.Outline the training effects that you would use as a focus for your assessment of training.

Accepted Answer

Two and a half (2.5)points for

Question 12

Management development is training of a more long-term nature.

Accepted Answer

A) True 
 B)False

Question 13

Identify and briefly describe the five steps in the training and development process.

Accepted Answer

Up to 2 points each for accura

Question 14

Targus,an engineering consulting company based in Vancouver,Canada,has opened new offices in Hong Kong and Singapore.Targus wishes to hire Asian-born staff for these new offices and would also like to increase the percentage of aboriginal persons it hires as engineering consultants in British Columbia and Saskatchewan.Given this shift in hiring practices,designing the orientation program for the company will present which of the following challenges?

Accepted Answer

A) Nothing,there is no challenge. 
B) the challenge of union vs non-union employees 
C) Orienting employees from a different background poses a special challenge in that the values of the organization may be new to them. 
D) Hiring a diverse workforce creates a new corporate culture. 
E) The main learning style of new employees will be auditory. 
A) Nothing,there is no challenge. 
B) the challenge of union vs non-union employees 
C) Orienting employees from a different background poses a special challenge in that the values of the organization may be new to them. 
D) Hiring a diverse workforce creates a new corporate culture. 
E) The main learning style of new employees will be auditory.

Question 15

Training objectives provide a focus for the efforts of the trainer and the trainees,as well as

Accepted Answer

A) input for Markov analysis. 
B) performance analysis techniques. 
C) a benchmark for evaluating the success of the training program. 
D) orientation topics. 
E) data for the task analysis record form data. 
A) input for Markov analysis. 
B) performance analysis techniques. 
C) a benchmark for evaluating the success of the training program. 
D) orientation topics. 
E) data for the task analysis record form data.

Question 16

Learning management systems are

Accepted Answer

A) learner support tools. 
B) able to deliver personalized content in small "chunks." 
C) educational strategies. 
D) blended learning systems. 
E) focused on the logistics of managing learning. 
A) learner support tools. 
B) able to deliver personalized content in small "chunks." 
C) educational strategies. 
D) blended learning systems. 
E) focused on the logistics of managing learning.

Question 17

The legal aspects of training may require showing that the admissions procedures are

Accepted Answer

A) valid. 
B) invalid. 
C) external. 
D) reliable. 
E) reviewed regularly. 
A) valid. 
B) invalid. 
C) external. 
D) reliable. 
E) reviewed regularly.

Question 18

A technique for determining the training needs of newly hired employees is

Accepted Answer

A) task analysis. 
B) observations. 
C) personnel records. 
D) performance analysis. 
E) testing. 
A) task analysis. 
B) observations. 
C) personnel records. 
D) performance analysis. 
E) testing.

Question 19

The list of specific duties and skills required on the job,which are used in determining the training required for performing the job,are found in

Accepted Answer

A) job instruction and on-the-job training. 
B) equal access and affirmative action. 
C) job standards and specialization. 
D) performance standards. 
E) job descriptions and job specifications. 
A) job instruction and on-the-job training. 
B) equal access and affirmative action. 
C) job standards and specialization. 
D) performance standards. 
E) job descriptions and job specifications.

Question 20

The manager's role in career development includes providing timely and objective performance feedback.

Accepted Answer

A) True 
 B)False

Orientation provides new employees with basic background information about the employer and specific information that they need to perform their jobs satisfactorily.

The following are all functions of programmed learning EXCEPT

Integration at senior levels in the organization requires an ongoing process that can continue for months as the new executive learns about

An employee handbook is never considered to represent a contract with the employee.

In a task analysis record form,the task list defines the jobs

The following are all steps in an employee's training program EXCEPT

The first step in performance analysis is to appraise the employee's performance since,to improve it,the firm must first determine the person's current performance compared to

Before getting in front of a camera for videoconferencing,the instructor should

A systematic method of training that is used for teaching job skills involving presenting questions or facts,allowing the trainee to respond,and giving the trainee immediate feedback on the accuracy of his/her answers,is known as

Effective training needs analysis results in

Management development is training of a more long-term nature.

Identify and briefly describe the five steps in the training and development process.

Training objectives provide a focus for the efforts of the trainer and the trainees,as well as

Learning management systems are

The legal aspects of training may require showing that the admissions procedures are

A technique for determining the training needs of newly hired employees is

The list of specific duties and skills required on the job,which are used in determining the training required for performing the job,are found in

The manager's role in career development includes providing timely and objective performance feedback.

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Designing and Analyzing Jobs

Human Resources Planning

Talent Acquisition

Performance Management

Strategic Pay Plans

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Foundations of Employee Engagement, communication, and Turnover Management

Labour Relations

Managing Human Resources in a Global Business

Filters

Exam 6: Onboarding and Training

Orientation provides new employees with basic background information about the employer and specific information that they need to perform their jobs satisfactorily.

The following are all functions of programmed learning EXCEPT

Integration at senior levels in the organization requires an ongoing process that can continue for months as the new executive learns about

An employee handbook is never considered to represent a contract with the employee.

In a task analysis record form,the task list defines the jobs

The following are all steps in an employee's training program EXCEPT

The first step in performance analysis is to appraise the employee's performance since,to improve it,the firm must first determine the person's current performance compared to

Before getting in front of a camera for videoconferencing,the instructor should

A systematic method of training that is used for teaching job skills involving presenting questions or facts,allowing the trainee to respond,and giving the trainee immediate feedback on the accuracy of his/her answers,is known as

Effective training needs analysis results in

Management development is training of a more long-term nature.

Identify and briefly describe the five steps in the training and development process.

Training objectives provide a focus for the efforts of the trainer and the trainees,as well as

Learning management systems are

The legal aspects of training may require showing that the admissions procedures are

A technique for determining the training needs of newly hired employees is

The list of specific duties and skills required on the job,which are used in determining the training required for performing the job,are found in

The manager's role in career development includes providing timely and objective performance feedback.

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Designing and Analyzing Jobs

Human Resources Planning

Talent Acquisition

Performance Management

Strategic Pay Plans

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Foundations of Employee Engagement, communication, and Turnover Management

Labour Relations

Managing Human Resources in a Global Business

Filters