Exam 13: Financial Performance Measures and Incentive Schemes
Exam 1: Management Accounting: Information for Creating Value and Managing Resources67 Questions
Exam 2: Management Accounting: Cost Terms and Concepts87 Questions
Exam 3: Cost Behaviour, Cost Drivers and Cost Estimation93 Questions
Exam 4: Product Costing Systems88 Questions
Exam 5: Process Costing and Operation Costing87 Questions
Exam 6: Service Costing91 Questions
Exam 7: A Closer Look at Overhead Costs99 Questions
Exam 8: Activity-Based Costing91 Questions
Exam 9: Budgeting Systems92 Questions
Exam 10: Standard Costs for Control: Direct Material and Direct Labour105 Questions
Exam 11: Standard Costs for Control: Flexible Budgets and Manufacturing Overhead109 Questions
Exam 12: Managing and Reporting Performance102 Questions
Exam 13: Financial Performance Measures and Incentive Schemes93 Questions
Exam 14: Strategic Performance Measurement Systems80 Questions
Exam 15: Managing Suppliers and Customers90 Questions
Exam 16: Managing Costs and Quality92 Questions
Exam 17: Sustainability and Management Accounting76 Questions
Exam 18: Cost Volume Profit Analysis111 Questions
Exam 19: Information for Decisions: Relevant Costs and Benefits116 Questions
Exam 20: Pricing and Product Mix Decisions113 Questions
Exam 21: Information for Capital Expenditure Decisions125 Questions
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The profitability of an investment centre can best be evaluated by:
(Multiple Choice)
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Which of the following information is required to compute SVA (shareholder value added)?
i. PV of cash flows from operations for a certain time period
Ii Residual value of the business
Iii EVA (economic value added)
(Multiple Choice)
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Value drivers are the activities or actions that decrease value for a business.
(True/False)
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Net book value produces a misleading increase in return on investment because:
(Multiple Choice)
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The Extan division of World Corporation reported a residual income of $200 000. The division had $8 million of invested capital and a profit of $1 million. What is the imputed interest rate?
(Multiple Choice)
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A division of a firm has a net profit of $640 000 before imputed interest and a residual income of $240 000. If a rate of 10 per cent is used to compute imputed interest, calculate the division's return on investment (rounded to a whole number).
(Multiple Choice)
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Sunrise Dairies has a return on investment of 15 per cent. A Sunrise division, which currently has a return on investment of 13 per cent and $750 000 of residual income, is contemplating a large investment that will (1) reduce divisional return on investment and (2) produce residual income of $120 000. If Sunrise strives for goal congruence, the investment:
(Multiple Choice)
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A group-based reward system is appropriate when:
i. team work is important and employees need to work together to achieve organisational goals.
ii. it is easy to see individual's effort and performance.
Iii it is important to discriminate between good performers and bad performers.
(Multiple Choice)
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Motivation of staff is a key factor in a company achieving their goals and ensuring goal congruence.
(True/False)
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Speedy Ltd has an imputed interest rate of 12 per cent. Division Z of Speedy Ltd has invested capital of $800 000 and a return on investment of 15 per cent. What is the residual income?
(Multiple Choice)
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Companies using value-based management operate within a framework of making key decisions that add economic value to the business.
(True/False)
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Richard's Division of Richard and Sons has the following data related to a particular period:
Calculate the return on investment for the period.

(Multiple Choice)
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Which of the following are included in performance-related pay systems?
i. Share options
ii. Profit sharing
iii. Team-based bonuses
(Multiple Choice)
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Jasmine Dimm is a call centre manager for Tostra, a mobile phone company. Call centre operators at her call centre are responsible for answering calls from Tostra customers. Some calls are very short, relating to simple enquiries. However, a majority of calls tend to be longer, coming from irate customers complaining about Tostra's services. In these calls, customers are often very emotional and sometimes even abusive. Call operators have no control over what types of calls they get.
Jasmine has developed a new incentive system for her call centre staff. Under the new system, call centre operators are rewarded if they achieve two performance targets: (1) the duration of 90 per cent of the calls is less than 4 minutes and (2) 80 per cent of customers rate Tostra's 'customer service quality' as 'excellent'. Achieving these two monthly performance targets will result in a bonus worth 20 per cent of the call operator's monthly salary.
Based on expectancy theory, the major limitation(s) of Jasmine's reward system is:
(Multiple Choice)
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Which of the following is the correct mathematical expression for return on investment?
(Multiple Choice)
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The advantage of residual income as a measure of investment centre performance is:
(Multiple Choice)
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