Exam 8: Ethical Problems of Managers

A skill set required of the new manager involves positively influencing the relationships among other team members and creating an ethical work environment that enhances individual productivity.

Turkey farming is the fine art of placing poor performers alongside strong performers so that the organization benefits.

Employee with an attitude of "it's not my job" fits into which of these groups?

How does culture get "baked in" to an organization?

The best way to ensure that you are not going to be asked to compromise your values is to clearly communicate what people can expect from you.

This driver of engagement, __________, refers to the fact that employees should understand the company's strategic direction and how their individual efforts play a role in the company's revenue-generating enterprise.

Unfortunately, people do not want to believe that the world operates on the principles of fairness.

One of the higher performing employees in your group has recently had family troubles. These personal issues caused him to be less flexible with his work schedule. For example, he has come in late some mornings and missed several late afternoon meetings. However, he continues to be productive when he is at work. As his manager, what should you do?

As a manager of ABC Corporation, you are in a tough situation. You must send an employee to work with your new client in Europe and Sam is clearly the most qualified candidate. However, ABC Corporation is located in an area where several people of Sam's race have been violently attacked. You must choose to send Sam or Tonya. What should you do?

Layoffs can result from many kinds of reorganizations, such as mergers, acquisitions, and relocations, or they can be the result of economic reasons or changes in business strategy.

To make it easy to terminate a subordinate, ensure that you are being fair, that you deliver the news in a way that is aligned with your organization's values, and allow the employee to maintain his personal dignity.

Julius, a sub-par performer at ABC Manufacturing, has been moved around to different departments over the years. No one at ABC has taken the time to teach, mentor, or set him straight. This process of moving Julius around is called _____.

At Comfort Chairs, Inc. four employees Mike, Tom, Ken, and JoAnna can be described as having the following characteristics: negative drag on the culture, little or no company loyalty, and undermine what engaged coworkers accomplish. These employees fit into which of these groups?

At Tonic Trading, Inc. Sylvie has generally always argued on just about everything that "it's not my job." Anyone asks her for help or work assistance, her standard response is the same. Sylvie would fit into which of these groups?

Honest feedback is a two edge sword. Telling employees truthfully how they are performing alienates the strong performers and has a negative effect on the organization's culture.

In an organization, actively engaged employees help by keeping turnover and absenteeism low, while promoting higher customer loyalty.

Types of Employee Engagement -David is willing to put in his time at work, but he exhibits no passion or no energy for what he does.

Framing business decisions in ethical terms goes a long way toward increasing moral awareness, communicating your standards, and emphasizing the importance of ethical behavior.

Continuous performance evaluation is categorized under which of the four drivers of employee engagement?

List the four drivers of engagement and briefly describe each one.