Question 1

According to an analysis by Gist and Mitchell, self-efficacy is associated with:

Accepted Answer

A)  Work-related performance 
B)  Career choice 
C)  Learning and achievement 
D)  All of the choices are correct. 
A)  Work-related performance 
B)  Career choice 
C)  Learning and achievement 
D)  All of the choices are correct.

Question 2

_____________refers to a person's ability to be self-aware of feelings, to manage emotions, to motivate oneself, to express empathy, and to handle relationships with others.

Accepted Answer

A)  EI 
B)  EQ 
C)  IE 
D)  EOQ 
A)  EI 
B)  EQ 
C)  IE 
D)  EOQ

Question 3

According to a study conducted by The Conference Board, workers aged __________ are the most satisfied with their jobs.

Accepted Answer

A)  25 and under 
B)  55 and over 
C)  18-25 
D)  Age has no impact on job satisfaction levels. 
A)  25 and under 
B)  55 and over 
C)  18-25 
D)  Age has no impact on job satisfaction levels.

Question 4

By midcentury, 20 percent of the United States population will be aged 65 or older.

Accepted Answer

A) True 
 B)False

Question 5

Pay is one of the five factors that have been associated with job satisfaction. Name the remaining four.

Accepted Answer

Any five of the following: wor

Question 6

What is job satisfaction and how is it impacted by perceptions of fit?

Accepted Answer

Job satisfaction is an attitude people h

Question 7

Describe a situation in which you observed or experienced a discrepancy between an attitude and a behavior.

Accepted Answer

My mother says smoki

Question 8

The cognitive component of an attitude consists of a person's perceptions, opinions, and _______________.

Accepted Answer

A)  education 
B)  predispositions 
C)  beliefs 
D)  personality 
A)  education 
B)  predispositions 
C)  beliefs 
D)  personality

Question 9

In organizational settings, internals do not require as much supervision as do externals. Why?

Accepted Answer

Internals do not require as mu

Question 10

__________ refers to work-related practical know-how that employees acquire through observation and direct experience.

Accepted Answer

A)  Tacit ability 
B)  Job ability 
C)  Tacit knowledge 
D)  Job knowledge 
A)  Tacit ability 
B)  Job ability 
C)  Tacit knowledge 
D)  Job knowledge

Question 11

A decline in job satisfaction has been occurring over the past 20 years.

Accepted Answer

A) True 
 B)False

Question 12

What is EI?

Accepted Answer

Emotional intelligence (EI) re

Question 13

Attitudes define one's predispositions toward given aspects of the world.

Accepted Answer

A) True 
 B)False

Question 14

Diversity has six primary dimensions. Age is one dimension. Name the other five.

Accepted Answer

Ethnicity, gender, p

Question 15

The statement "My boss is unfair" is an example of a (n) ___________.

Accepted Answer

A)  affect 
B)  cognition 
C)  dissonance 
D)  All of the choices are correct. 
A)  affect 
B)  cognition 
C)  dissonance 
D)  All of the choices are correct.

Question 16

Research indicates that extroverted people tend to do all of the following except:

Accepted Answer

A)  Have lower levels of overall job satisfaction 
B)  Perform well in sales jobs 
C)  Do better in training programs 
D)  Perform well in managerial jobs 
A)  Have lower levels of overall job satisfaction 
B)  Perform well in sales jobs 
C)  Do better in training programs 
D)  Perform well in managerial jobs

Question 17

What should managers know about generational diversity?

Accepted Answer

Gen Y or Millennials (those who are in t

Question 18

Which of the following cultural characteristics most aptly applies to Mexico?

Accepted Answer

A)  Good impressions are made when foreign nationals are familiar with the nation's customs. 
B)  Being passive is considered a virtue. 
C)  Individual rights and needs are subordinate to collective rights and needs. 
D)  Literacy is almost 100 percent. 
A)  Good impressions are made when foreign nationals are familiar with the nation's customs. 
B)  Being passive is considered a virtue. 
C)  Individual rights and needs are subordinate to collective rights and needs. 
D)  Literacy is almost 100 percent.

Question 19

Companies today seldom use personality tests to help make selection or training decisions.

Accepted Answer

A) True 
 B)False

Question 20

Work behavior refers only to activities directly involved in the creation of the work product.

Accepted Answer

A) True 
 B)False

According to an analysis by Gist and Mitchell, self-efficacy is associated with:

_____________refers to a person's ability to be self-aware of feelings, to manage emotions, to motivate oneself, to express empathy, and to handle relationships with others.

According to a study conducted by The Conference Board, workers aged __________ are the most satisfied with their jobs.

By midcentury, 20 percent of the United States population will be aged 65 or older.

Pay is one of the five factors that have been associated with job satisfaction. Name the remaining four.

What is job satisfaction and how is it impacted by perceptions of fit?

Describe a situation in which you observed or experienced a discrepancy between an attitude and a behavior.

The cognitive component of an attitude consists of a person's perceptions, opinions, and _______________.

In organizational settings, internals do not require as much supervision as do externals. Why?

__________ refers to work-related practical know-how that employees acquire through observation and direct experience.

A decline in job satisfaction has been occurring over the past 20 years.

What is EI?

Attitudes define one's predispositions toward given aspects of the world.

Diversity has six primary dimensions. Age is one dimension. Name the other five.

The statement "My boss is unfair" is an example of a (n) ___________.

Research indicates that extroverted people tend to do all of the following except:

What should managers know about generational diversity?

Which of the following cultural characteristics most aptly applies to Mexico?

Companies today seldom use personality tests to help make selection or training decisions.

Work behavior refers only to activities directly involved in the creation of the work product.

Effective Managers Understand Organizational Behavior

National and Organizational Culture

Perceptions and Attributions

Motivation

Job Design and Performance

Evaluation and Rewards Influence Behavior

Managing Misbehavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communication

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters

Exam 3: Individual Differences at Work

According to an analysis by Gist and Mitchell, self-efficacy is associated with:

_____________refers to a person's ability to be self-aware of feelings, to manage emotions, to motivate oneself, to express empathy, and to handle relationships with others.

According to a study conducted by The Conference Board, workers aged __________ are the most satisfied with their jobs.

By midcentury, 20 percent of the United States population will be aged 65 or older.

Pay is one of the five factors that have been associated with job satisfaction. Name the remaining four.

What is job satisfaction and how is it impacted by perceptions of fit?

Describe a situation in which you observed or experienced a discrepancy between an attitude and a behavior.

The cognitive component of an attitude consists of a person's perceptions, opinions, and _______________.

In organizational settings, internals do not require as much supervision as do externals. Why?

__________ refers to work-related practical know-how that employees acquire through observation and direct experience.

A decline in job satisfaction has been occurring over the past 20 years.

What is EI?

Attitudes define one's predispositions toward given aspects of the world.

Diversity has six primary dimensions. Age is one dimension. Name the other five.

The statement "My boss is unfair" is an example of a (n) ___________.

Research indicates that extroverted people tend to do all of the following except:

What should managers know about generational diversity?

Which of the following cultural characteristics most aptly applies to Mexico?

Companies today seldom use personality tests to help make selection or training decisions.

Work behavior refers only to activities directly involved in the creation of the work product.

Effective Managers Understand Organizational Behavior

National and Organizational Culture

Perceptions and Attributions

Motivation

Job Design and Performance

Evaluation and Rewards Influence Behavior

Managing Misbehavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communication

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters