Question 1

Identify three types of sexual harassment.

Accepted Answer

From a legal perspective, there are several types of sexual harassment, including: quid pro quo, hostile work environment and psychological

Question 2

The text discusses five specific categories of misbehavior. What are they?

Accepted Answer

Interpersonal, Intrapersonal, Performance, Property, and Political.

Question 3

Which of the following is a form of direct aggression?

Accepted Answer

A)  Spreading rumors that may harm another's chance for promotion 
B)  Withholding praise 
C)  Pushing or shoving 
D)  Misdirecting important information 
A)  Spreading rumors that may harm another's chance for promotion 
B)  Withholding praise 
C)  Pushing or shoving 
D)  Misdirecting important information C

Question 4

A work group with deviant norms about theft, through its behaviors, can display what, when, and where to steal.

Accepted Answer

A) True 
 B)False

Question 5

This type of sexual harassment occurs when sex-related behavior interferes with an employee's work performance or creates an intimidating, hostile, or offensive working environment.

Accepted Answer

A)  Quid pro quo 
B)  Physiological 
C)  Hostile work environment 
D)  Psychological 
A)  Quid pro quo 
B)  Physiological 
C)  Hostile work environment 
D)  Psychological

Question 6

Some researchers believe that the unhealthier the organization, the higher the proportion of bullied versus nonbullied employees.

Accepted Answer

A) True 
 B)False

Question 7

In which of the following work settings or activities is one the least likely to be a victim of work place violence?

Accepted Answer

A)  Fire fighting 
B)  Exchanging money 
C)  Making deliveries 
D)  Working late nights 
A)  Fire fighting 
B)  Exchanging money 
C)  Making deliveries 
D)  Working late nights

Question 8

_______________ at work is the effort of an individual to inflict harm on others with whom the person works, or has worked, or on the organization itself.

Accepted Answer

A)  Sabotage 
B)  Aggression 
C)  Harassment 
D)  Assault 
A)  Sabotage 
B)  Aggression 
C)  Harassment 
D)  Assault

Question 9

What is white-collar crime?

Accepted Answer

In a presidential address to the America

Question 10

_______________ is a combination of motive and opportunity.

Accepted Answer

A)  Envy 
B)  Bullying 
C)  Incivility 
D)  Fraud 
A)  Envy 
B)  Bullying 
C)  Incivility 
D)  Fraud

Question 11

An intentional act of deceiving or misrepresenting in order to induce another individual or group to give up something of value is called _______________.

Accepted Answer

A)  intimidation 
B)  goldbricking 
C)  harassment 
D)  fraud 
A)  intimidation 
B)  goldbricking 
C)  harassment 
D)  fraud

Question 12

The concept of "wages in kind" suggests that the more dissatisfied the employee, the more motivated he or she will be to engage in incivility.

Accepted Answer

A) True 
 B)False

Question 13

Sexual harassment is a form of discrimination, and harassed employees can file claims for battery and defamation.

Accepted Answer

A) True 
 B)False

Question 14

The four types of antecedents to misbehavior are individual, job, group, and _______________.

Accepted Answer

A)  religious 
B)  ethnic 
C)  organizational 
D)  environment 
A)  religious 
B)  ethnic 
C)  organizational 
D)  environment

Question 15

A manager who uses intimidation, threats of firing, and promises of disciplinary action if desired performance is not achieved is displaying incivility.

Accepted Answer

A) True 
 B)False

Question 16

Identify three costs associated with cyberslacking?

Accepted Answer

Cyberslacking costs organizations in los

Question 17

According to recent research, employees who are the recipients of uncivil behavior experience all of the following except:

Accepted Answer

A)  Increased job stress and dissatisfaction 
B)  Lower levels of creativity 
C)  Higher commitment to the organization 
D)  Higher turnover 
A)  Increased job stress and dissatisfaction 
B)  Lower levels of creativity 
C)  Higher commitment to the organization 
D)  Higher turnover

Question 18

Many victims perceive _______________ as the reason that bullies directed their behavior toward them.

Accepted Answer

A)  anger 
B)  envy 
C)  low intelligence 
D)  revenge 
A)  anger 
B)  envy 
C)  low intelligence 
D)  revenge

Question 19

Most employees who steal are _______________.

Accepted Answer

A)  women 
B)  first-time offenders 
C)  repeat offenders 
D)  Both A and B 
A)  women 
B)  first-time offenders 
C)  repeat offenders 
D)  Both A and B

Question 20

All of the following have been identified as providing a social context in which bullying can occur except:

Accepted Answer

A)  Allowing jobs to be done in isolation 
B)  A department with low employee morale 
C)  An over-abundance of supervision 
D)  Social inequities in the workplace 
A)  Allowing jobs to be done in isolation 
B)  A department with low employee morale 
C)  An over-abundance of supervision 
D)  Social inequities in the workplace

Identify three types of sexual harassment.

The text discusses five specific categories of misbehavior. What are they?

Which of the following is a form of direct aggression?

A work group with deviant norms about theft, through its behaviors, can display what, when, and where to steal.

This type of sexual harassment occurs when sex-related behavior interferes with an employee's work performance or creates an intimidating, hostile, or offensive working environment.

Some researchers believe that the unhealthier the organization, the higher the proportion of bullied versus nonbullied employees.

In which of the following work settings or activities is one the least likely to be a victim of work place violence?

_______________ at work is the effort of an individual to inflict harm on others with whom the person works, or has worked, or on the organization itself.

What is white-collar crime?

_______________ is a combination of motive and opportunity.

An intentional act of deceiving or misrepresenting in order to induce another individual or group to give up something of value is called _______________.

The concept of "wages in kind" suggests that the more dissatisfied the employee, the more motivated he or she will be to engage in incivility.

Sexual harassment is a form of discrimination, and harassed employees can file claims for battery and defamation.

The four types of antecedents to misbehavior are individual, job, group, and _______________.

A manager who uses intimidation, threats of firing, and promises of disciplinary action if desired performance is not achieved is displaying incivility.

Identify three costs associated with cyberslacking?

According to recent research, employees who are the recipients of uncivil behavior experience all of the following except:

Many victims perceive _______________ as the reason that bullies directed their behavior toward them.

Most employees who steal are _______________.

All of the following have been identified as providing a social context in which bullying can occur except:

Effective Managers Understand Organizational Behavior

National and Organizational Culture

Individual Differences at Work

Perceptions and Attributions

Motivation

Job Design and Performance

Evaluation and Rewards Influence Behavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communication

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters

Exam 8: Managing Misbehavior

Identify three types of sexual harassment.

The text discusses five specific categories of misbehavior. What are they?

Which of the following is a form of direct aggression?

A work group with deviant norms about theft, through its behaviors, can display what, when, and where to steal.

This type of sexual harassment occurs when sex-related behavior interferes with an employee's work performance or creates an intimidating, hostile, or offensive working environment.

Some researchers believe that the unhealthier the organization, the higher the proportion of bullied versus nonbullied employees.

In which of the following work settings or activities is one the least likely to be a victim of work place violence?

_______________ at work is the effort of an individual to inflict harm on others with whom the person works, or has worked, or on the organization itself.

What is white-collar crime?

_______________ is a combination of motive and opportunity.

An intentional act of deceiving or misrepresenting in order to induce another individual or group to give up something of value is called _______________.

The concept of "wages in kind" suggests that the more dissatisfied the employee, the more motivated he or she will be to engage in incivility.

Sexual harassment is a form of discrimination, and harassed employees can file claims for battery and defamation.

The four types of antecedents to misbehavior are individual, job, group, and _______________.

A manager who uses intimidation, threats of firing, and promises of disciplinary action if desired performance is not achieved is displaying incivility.

Identify three costs associated with cyberslacking?

According to recent research, employees who are the recipients of uncivil behavior experience all of the following except:

Many victims perceive _______________ as the reason that bullies directed their behavior toward them.

Most employees who steal are _______________.

All of the following have been identified as providing a social context in which bullying can occur except:

Effective Managers Understand Organizational Behavior

National and Organizational Culture

Individual Differences at Work

Perceptions and Attributions

Motivation

Job Design and Performance

Evaluation and Rewards Influence Behavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communication

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters