Question 1

The Royal Bank of Canada moved its loan-processing work from its headquarters to its branch banks in order to avoid bottlenecks. This is an example of:

Accepted Answer

A)  specialization. 
B)  formalization. 
C)  decentralization. 
D)  standardization. 
A)  specialization. 
B)  formalization. 
C)  decentralization. 
D)  standardization. C

Question 2

Match the following:
-Formalization

Accepted Answer

A) The number of activities, subunits or subprograms within an organization 
B) The sequence of reporting relationships comprising the chain of command 
C) Procedures, regulations, and job descriptions that specify an employee's role 
D) The division of labor and specification of task requirements 
E) Retention of decision-making authority at the top of an organization 
A) The number of activities, subunits or subprograms within an organization 
B) The sequence of reporting relationships comprising the chain of command 
C) Procedures, regulations, and job descriptions that specify an employee's role 
D) The division of labor and specification of task requirements 
E) Retention of decision-making authority at the top of an organization C

Question 3

Complexity refers to the:

Accepted Answer

A)  number of activities, subunits, or subsystems within an organization. 
B)  process of coordinating the different departments of an organization. 
C)  number of employees in an organization. 
D)  number of levels within an organization. 
A)  number of activities, subunits, or subsystems within an organization. 
B)  process of coordinating the different departments of an organization. 
C)  number of employees in an organization. 
D)  number of levels within an organization. A

Question 4

Generally, the taller the organization, the more vertical integration mechanisms are needed.

Accepted Answer

A) True 
 B)False

Question 5

The extent to which work activities are defined and routinely performed the same way is known as:

Accepted Answer

A)  centralization. 
B)  standardization. 
C)  complexity. 
D)  formalization. 
A)  centralization. 
B)  standardization. 
C)  complexity. 
D)  formalization.

Question 6

Match the following:
-Divisionalized forms

Accepted Answer

A) A full service gas station 
B) The presidential campaign organization for one of the two political parties 
C) Ford Motor Company 
D) The Dallas Cowboys 
E) The Securities and Exchange Commission 
A) A full service gas station 
B) The presidential campaign organization for one of the two political parties 
C) Ford Motor Company 
D) The Dallas Cowboys 
E) The Securities and Exchange Commission

Question 7

The geographic dispersion of an organization's offices, plants, and personnel is known as spatial integration.

Accepted Answer

A) True 
 B)False

Question 8

Conditions that include political considerations, broad economic factors, ecological changes, sociocultural demands, and government regulation are considered to be part of the:

Accepted Answer

A)  task environment. 
B)  operational environment. 
C)  general environment. 
D)  immediate environment. 
A)  task environment. 
B)  operational environment. 
C)  general environment. 
D)  immediate environment.

Question 9

Match the following:
-Organization chart

Accepted Answer

A) The process of crafting and adjusting the structure of an organization 
B) Jobs, organizational units and their linkage 
C) Geographic dispersion of organizational units 
D) A graphic representation of jobs, functions, and organizational units 
E) Close supervision and a narrow span of control 
A) The process of crafting and adjusting the structure of an organization 
B) Jobs, organizational units and their linkage 
C) Geographic dispersion of organizational units 
D) A graphic representation of jobs, functions, and organizational units 
E) Close supervision and a narrow span of control

Question 10

Horizontal differentiation accounts for the difference in authority and responsibility in the organizational hierarchy.

Accepted Answer

A) True 
 B)False

Question 11

The degree to which jobs are narrowly defined and depend on unique expertise defines standardization.

Accepted Answer

A) True 
 B)False

Question 12

When comparing the time orientation of a supervisor and corporate president, the supervisor is more likely to concentrate on:

Accepted Answer

A)  long-run product development. 
B)  weekly production targets. 
C)  annual profit and loss experiences. 
D)  semi-annual sales forecasts. 
A)  long-run product development. 
B)  weekly production targets. 
C)  annual profit and loss experiences. 
D)  semi-annual sales forecasts.

Question 13

Match the following:
-Integration

Accepted Answer

A) The process of breaking organizational goals into tasks. 
B) The linking of organizational parts, jobs, and roles for coordinated effort. 
C) The number of employees, total assets, or units produced. 
D) Tools, procedures, techniques, information, and machines used to create output. 
E) Area, activities, or people outside the boundaries of an organization 
A) The process of breaking organizational goals into tasks. 
B) The linking of organizational parts, jobs, and roles for coordinated effort. 
C) The number of employees, total assets, or units produced. 
D) Tools, procedures, techniques, information, and machines used to create output. 
E) Area, activities, or people outside the boundaries of an organization

Question 14

Emerging organizational structures will emphasize all of the following except:

Accepted Answer

A)  multiple competencies. 
B)  process rather than function. 
C)  self-managed teams. 
D)  extensive vertical differentiation. 
A)  multiple competencies. 
B)  process rather than function. 
C)  self-managed teams. 
D)  extensive vertical differentiation.

Question 15

In their research on differentiation, Lawrence and Lorsch found that all of the following dimensions reflected differentiation except:

Accepted Answer

A)  goal orientation. 
B)  interpersonal orientation. 
C)  formality of structure. 
D)  hierarchical control. 
A)  goal orientation. 
B)  interpersonal orientation. 
C)  formality of structure. 
D)  hierarchical control.

Question 16

The particular grouping of activities or division of labor performed by an individual is referred to as:

Accepted Answer

A)  horizontal differentiation. 
B)  vertical differentiation. 
C)  standardization. 
D)  specialization. 
A)  horizontal differentiation. 
B)  vertical differentiation. 
C)  standardization. 
D)  specialization.

Question 17

Match the following:
-Tall structure

Accepted Answer

A) The process of crafting and adjusting the structure of an organization 
B) Jobs, organizational units and their linkage 
C) Geographic dispersion of organizational units 
D) A graphic representation of jobs, functions, and organizational units 
E) Close supervision and a narrow span of control 
A) The process of crafting and adjusting the structure of an organization 
B) Jobs, organizational units and their linkage 
C) Geographic dispersion of organizational units 
D) A graphic representation of jobs, functions, and organizational units 
E) Close supervision and a narrow span of control

Question 18

gives an organization political and legal advantages in a country because it is identified as a local company.

Accepted Answer

A)  Spatial differentiation 
B)  Vertical differentiation 
C)  Horizontal differentiation 
D)  Market differentiation 
A)  Spatial differentiation 
B)  Vertical differentiation 
C)  Horizontal differentiation 
D)  Market differentiation

Question 19

Match the following:
-Technology

Accepted Answer

A) The process of breaking organizational goals into tasks. 
B) The linking of organizational parts, jobs, and roles for coordinated effort. 
C) The number of employees, total assets, or units produced. 
D) Tools, procedures, techniques, information, and machines used to create output. 
E) Area, activities, or people outside the boundaries of an organization 
A) The process of breaking organizational goals into tasks. 
B) The linking of organizational parts, jobs, and roles for coordinated effort. 
C) The number of employees, total assets, or units produced. 
D) Tools, procedures, techniques, information, and machines used to create output. 
E) Area, activities, or people outside the boundaries of an organization

Question 20

Woodward's classification theme of technology (large batch, small batch, and continuous process) led to the conclusion that the more complex the technology, the:

Accepted Answer

A)  lesser the investment capital the organization needed. 
B)  lesser the funds needed to be invested in training. 
C)  more complex the administrative component of the organization needs to be. 
D)  more a participative leadership style would lead to organizational effectiveness. 
A)  lesser the investment capital the organization needed. 
B)  lesser the funds needed to be invested in training. 
C)  more complex the administrative component of the organization needs to be. 
D)  more a participative leadership style would lead to organizational effectiveness.

The Royal Bank of Canada moved its loan-processing work from its headquarters to its branch banks in order to avoid bottlenecks. This is an example of:

Match the following: -Formalization

Complexity refers to the:

Generally, the taller the organization, the more vertical integration mechanisms are needed.

The extent to which work activities are defined and routinely performed the same way is known as:

Match the following: -Divisionalized forms

The geographic dispersion of an organization's offices, plants, and personnel is known as spatial integration.

Conditions that include political considerations, broad economic factors, ecological changes, sociocultural demands, and government regulation are considered to be part of the:

Match the following: -Organization chart

Horizontal differentiation accounts for the difference in authority and responsibility in the organizational hierarchy.

The degree to which jobs are narrowly defined and depend on unique expertise defines standardization.

When comparing the time orientation of a supervisor and corporate president, the supervisor is more likely to concentrate on:

Match the following: -Integration

Emerging organizational structures will emphasize all of the following except:

In their research on differentiation, Lawrence and Lorsch found that all of the following dimensions reflected differentiation except:

The particular grouping of activities or division of labor performed by an individual is referred to as:

Match the following: -Tall structure

gives an organization political and legal advantages in a country because it is identified as a local company.

Match the following: -Technology

Woodward's classification theme of technology (large batch, small batch, and continuous process) led to the conclusion that the more complex the technology, the:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Culture

Career Management

Managing Change

Filters

Exam 15: Organizational Design and Structure

The Royal Bank of Canada moved its loan-processing work from its headquarters to its branch banks in order to avoid bottlenecks. This is an example of:

Match the following: -Formalization

Complexity refers to the:

Generally, the taller the organization, the more vertical integration mechanisms are needed.

The extent to which work activities are defined and routinely performed the same way is known as:

Match the following: -Divisionalized forms

The geographic dispersion of an organization's offices, plants, and personnel is known as spatial integration.

Conditions that include political considerations, broad economic factors, ecological changes, sociocultural demands, and government regulation are considered to be part of the:

Match the following: -Organization chart

Horizontal differentiation accounts for the difference in authority and responsibility in the organizational hierarchy.

The degree to which jobs are narrowly defined and depend on unique expertise defines standardization.

When comparing the time orientation of a supervisor and corporate president, the supervisor is more likely to concentrate on:

Match the following: -Integration

Emerging organizational structures will emphasize all of the following except:

In their research on differentiation, Lawrence and Lorsch found that all of the following dimensions reflected differentiation except:

The particular grouping of activities or division of labor performed by an individual is referred to as:

Match the following: -Tall structure

gives an organization political and legal advantages in a country because it is identified as a local company.

Match the following: -Technology

Woodward's classification theme of technology (large batch, small batch, and continuous process) led to the conclusion that the more complex the technology, the:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Culture

Career Management

Managing Change

Filters