Question 1

According to the core values of the OD field, ____ values relate to social justice, freedom of choice and involvement.

Accepted Answer

A)  Humanistic Values 
B)  Democratic Values 
C)  Economic Values 
D)  Developmental Values

Question 2

There is no single underlying theory that unifies the field of OD as a whole.

Accepted Answer

A) True 
 B)False

Question 3

OD theory has been primarily developed in:

Accepted Answer

A)  The United States 
B)  The European Union 
C)  South America 
D)  Japan

Question 4

POS approaches seek out instances of "positive deviance", that is, those dynamics leading to exceptional individual and organizational performance such as developing human strength, producing resilience and restoration and fostering vitality.

Accepted Answer

A) True 
 B)False

Question 5

Of the six images of managing change, the ____ and ____ images have their foundations in the field of organizational theory.

Accepted Answer

A)  Director; Coach 
B)  Navigator; Interpreter 
C)  Caretaker; Nurturer 
D)  Interpreter; Caretaker

Question 6

According to Bean and Hamilton, after downsizing at Telenor, some staff accepted the corporate alignment frame, while others adopted an alienated frame, feeling marginalized and fearing for their job security.

Accepted Answer

A) True 
 B)False

Question 7

According to Weick's common change assumptions of the Interpreter image, ____ is the assumption that planned, intended change is necessary in order to disrupt the forces that contribute to a lack of change in an organization so there is a lag between environmental change and organizational adaptation.

Accepted Answer

A)  Assumption of inertia 
B)  Assumption that a standard change program is needed 
C)  Assumption of animation 
D)  Assumption of unfreezing

Question 8

According to Blake, the Managerial/Leadership Grid developed by Blake and Mouton in the 1960s is probably the first, systematic, comprehensive approach to organizational change.

Accepted Answer

A) True 
 B)False

Question 9

The first step in action research is:

Accepted Answer

A)  Data gathering 
B)  Problem diagnosis 
C)  Problem identification 
D)  Feedback

Question 10

According to Cummings and Worley, OD practitioners need ____ skills, which include having a well-developed set of values and personal integrity including the ability to retain their own health in high-stress organizational situations.

Accepted Answer

A)  Intrapersonal 
B)  Interpersonal 
C)  Consultation 
D)  Physical

Question 11

Deming created a three-stage model for change, including the process of unfreezing, changing and refreezing.

Accepted Answer

A) True 
 B)False

Question 12

The ____ image of managing change assumes that change managers receive rather than initiate change.

Accepted Answer

A)  Director 
B)  Caretaker 
C)  Navigator 
D)  Interpreter

Question 13

Which of the following is NOT an issue of which Fineman questions whether POS can really live up to its "positive" aims?

Accepted Answer

A)  He questions whether we can really agree on which behaviors are positive 
B)  He questions whether the positive can really be separated from the negative 
C)  He suggests that there is an unarticulated dark side to positiveness 
D)  He suggests that the negative aspects frequently outweigh the positive

Question 14

According to the core values of the OD field, ____ values relate to openness, honesty and integrity.

Accepted Answer

A)  Humanistic Values 
B)  Democratic Values 
C)  Economic Values 
D)  Developmental Values

Question 15

Which of the following is NOT a technique designed to work with large groups of people simultaneously?

Accepted Answer

A)  Whole-system design 
B)  Participative design 
C)  Fast-cycle full participation 
D)  Spatial participation design

Question 16

Which of the following is NOT a component of appreciative inquiry?

Accepted Answer

A)  Discovering the best of what is currently practiced 
B)  Designing what "should be" 
C)  Sustaining the organization's future 
D)  Communicating to the world

Question 17

Which of the following is NOT a set of core values contained in the OD field?

Accepted Answer

A)  Humanistic Values 
B)  Democratic Values 
C)  Economic Values 
D)  Developmental Values

Question 18

Which of the following is NOT a traditional criticism of OD?

Accepted Answer

A)  Internal validity problems 
B)  External validity problems 
C)  Too much theory 
D)  Problems with measuring attitude changes

Question 19

The introduction of and transition to new techniques and behaviors occur during the ___ phase of action research.

Accepted Answer

A)  Problem identification 
B)  Joint problem diagnosis 
C)  Joint action planning 
D)  Change action

Question 20

According to Weick's assumption of inertia, planned, intended change is necessary in order to disrupt the forces that contribute to a lack of change in an organization so long that there is a lag between environmental change and organizational adaptation.

Accepted Answer

A) True 
 B)False

Exam 7: Implementing Change

According to the core values of the OD field, ____ values relate to social justice, freedom of choice and involvement.

There is no single underlying theory that unifies the field of OD as a whole.

OD theory has been primarily developed in:

POS approaches seek out instances of "positive deviance", that is, those dynamics leading to exceptional individual and organizational performance such as developing human strength, producing resilience and restoration and fostering vitality.

Of the six images of managing change, the and images have their foundations in the field of organizational theory.

According to Bean and Hamilton, after downsizing at Telenor, some staff accepted the corporate alignment frame, while others adopted an alienated frame, feeling marginalized and fearing for their job security.

According to Blake, the Managerial/Leadership Grid developed by Blake and Mouton in the 1960s is probably the first, systematic, comprehensive approach to organizational change.

The first step in action research is:

According to Cummings and Worley, OD practitioners need ____ skills, which include having a well-developed set of values and personal integrity including the ability to retain their own health in high-stress organizational situations.

Deming created a three-stage model for change, including the process of unfreezing, changing and refreezing.

The ____ image of managing change assumes that change managers receive rather than initiate change.

Which of the following is NOT an issue of which Fineman questions whether POS can really live up to its "positive" aims?

According to the core values of the OD field, ____ values relate to openness, honesty and integrity.

Which of the following is NOT a technique designed to work with large groups of people simultaneously?

Which of the following is NOT a component of appreciative inquiry?

Which of the following is NOT a set of core values contained in the OD field?

Which of the following is NOT a traditional criticism of OD?

The introduction of and transition to new techniques and behaviors occur during the ___ phase of action research.

According to Weick's assumption of inertia, planned, intended change is necessary in order to disrupt the forces that contribute to a lack of change in an organization so long that there is a lag between environmental change and organizational adaptation.