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    Marketing Management Study Set 3
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    Exam 13: Designing and Managing Services
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    Not All SSTs Improve Service Quality,but They Have the Potential
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Not All SSTs Improve Service Quality,but They Have the Potential

Question 54

Question 54

Multiple Choice

Not all SSTs improve service quality,but they have the potential of making service transactions more accurate,________,and faster.


A) convenient
B) discounted
C) inconvenient
D) popular
E) none of the above

Correct Answer:

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