Multiple Choice
________ is an umbrella term which refers to the online posting of consumer opinions,comments,and personal experiences.
A) Online information databases
B) Consumer-generated media (CGM)
C) ChatBack
D) Blogging
E) Buzz
Correct Answer:

Verified
Correct Answer:
Verified
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Q18: Which of the following best describes CRM?<br>A)Certificate
Q19: The SKOPOS service RepliKator measures consumer reaction
Q20: Which of the following represents an application
Q21: Internal secondary data refers to any information
Q23: Which of the following standardized information services
Q24: Metropolitan SAs can best be described as:<br>A)statistical
Q25: Which of the following was NOT discussed
Q26: _ services offer a wide variety of
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