Multiple Choice
Which of the following observations is not true of services?
A) They can be thought of as intangibles.
B) Intangibles can rarely be experienced in advance of the sale.
C) They can be tested even before purchase.
D) Almost all businesses are engaged in service to some extent.
Correct Answer:
Verified
Correct Answer:
Verified
Q22: Emerson Electric formed an operating group of
Q23: Which environmental factor is conducive to the
Q24: Which business strategy is followed by a
Q25: A policy of high service quality is
Q26: According to Michael Porter,a business that avoids
Q27: Business strategies are primarily concerned with allocating
Q28: The defender strategy is most useful:<br>A)for business
Q29: Emirates Airline has been classified as a
Q30: Businesses following a reactor strategy:<br>A)attempt to maintain
Q31: The Miles and Snow combined typology of