Multiple Choice
Jason graduated from high school and takes his mom to dinner after the ceremony.At the restaurant,the server fills their water glasses,checks on their table,and takes care of their requests.Jason notes that the last time he was at this same restaurant,the experience was much worse.This scenario illustrates the ___________ of services.
A) impressionability
B) intangibility
C) inseparability
D) uniqueness of the service
E) inconsistency
Correct Answer:
Verified
Correct Answer:
Verified
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