Although Many People Love the Self-Service Technology That Allows Redbox

Multiple Choice

Although many people love the self-service technology that allows Redbox to provide DVDs 24 hours a day,many people missed the personal interaction and recommendations from their local clerks from Blockbuster or an independent video store.Redbox confronted this issue by creating a "Redblog" where customers could share their opinions,feelings,and experiences.This is an example of confronting the

A) inventory aspects of services.
B) inseparability aspects of services.
C) inconsistency aspects of services.
D) intangibility aspects of services.
E) impressionability aspects of services.