True/False
An example of service variability is that within a given Marriott hotel,one registration- desk employee may be cheerful and efficient,whereas another may be unpleasant and slow.
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q132: A involves the use of a successful
Q133: Product mix _ refers to the total
Q134: A company can increase its business in
Q135: Product support services identify the product or
Q136: Which of the following is NOT a
Q138: At the very least,a product's identifies the
Q139: Each new iPod product introduction advances the
Q140: Public health campaigns to reduce alcoholism,drug abuse,smoking,and
Q141: The service- profit chain is the set
Q142: Sony offers consumers more than just camcorders;it