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    Exam 7: Customer Value-Driven Marketing Strategy: Creating Value for Target Customers
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    Harvey's Bookstore Is a Popular Online Bookstore That Has Differentiated
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Harvey's Bookstore Is a Popular Online Bookstore That Has Differentiated

Question 69

Question 69

Multiple Choice

Harvey's Bookstore is a popular online bookstore that has differentiated itself through smooth-functioning delivery networks. This is an example of ________ differentiation.


A) product
B) image
C) price
D) channel
E) people

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