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A Company Has Been Receiving Complaints About the Attitude of Some

Question 20

Multiple Choice

A company has been receiving complaints about the attitude of some sales clerks.Over a 10-day period, the total number of complaints was 360.The company wishes to develop a control chart for the number of complaints.What would the upper control limit on the number of complaints per day be for a 3 sigma (99.7%) control chart?


A) 18
B) 36
C) 42
D) 54

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