Multiple Choice
Which of the following factors leads to provider gap 2?
A) Inappropriate physical evidence and servicescape
B) Inadequate marketing research
C) Lack of integrated services marketing communications
D) Failure to match supply and demand
E) Inadequate horizontal communications
Correct Answer:

Verified
Correct Answer:
Verified
Q2: Telepizza S.A.is a Spanish pizza restaurant chain
Q3: The absence of customer-defined standards will broaden
Q4: Improved upward communication can be used to
Q5: Deficiencies in human resources management policies will
Q6: In order to get an accurate cholesterol
Q8: What is the key to closing the
Q9: Provider _ is the discrepancy between the
Q10: The central focus of the gaps model
Q11: Telepizza S.A.is a Spanish pizza restaurant chain
Q12: The New York Palace,an upscale hotel in