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    Business
  3. Study Set
    Services Marketing
  4. Exam
    Exam 2: Conceptual Framework of the Book: the Gaps Model of Service Quality
  5. Question
    Improved Upward Communication Can Be Used to Narrow Provider Gap
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Improved Upward Communication Can Be Used to Narrow Provider Gap

Question 4

Question 4

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Improved upward communication can be used to narrow provider gap 1.

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