Multiple Choice
Telepizza S.A.is a Spanish pizza restaurant chain that offers children membership in its magic club.The magic club gives its members small prizes,usually simple magic tricks,with each order their parents place.Telpizza's use of a frequency marketing program has allowed it to narrow provider _____ of the gaps model of service quality.
A) Gap 1
B) Gap 2
C) Gap 3
D) Gap 4
Correct Answer:
Verified
Correct Answer:
Verified
Q1: Ad puffery such as "The Best Pizza
Q3: The absence of customer-defined standards will broaden
Q4: Improved upward communication can be used to
Q5: Deficiencies in human resources management policies will
Q6: In order to get an accurate cholesterol
Q7: Which of the following factors leads to
Q8: What is the key to closing the
Q9: Provider _ is the discrepancy between the
Q10: The central focus of the gaps model
Q11: Telepizza S.A.is a Spanish pizza restaurant chain