menu-iconExamlexExamLexServices

Discover

Ask a Question
  1. All Topics
  2. Topic
    Business
  3. Study Set
    Services Marketing
  4. Exam
    Exam 2: Conceptual Framework of the Book: the Gaps Model of Service Quality
  5. Question
    Provider Gap 2 Exists in Service Companies Because of a Failure
Solved

Provider Gap 2 Exists in Service Companies Because of a Failure

Question 64

Question 64

True/False

Provider gap 2 exists in service companies because of a failure of horizontal communication.

Correct Answer:

verifed

Verified

Unlock this answer now
Get Access to more Verified Answers free of charge

Related Questions

Q58: Service companies can close provider gap 2

Q59: 19.Frequent travelers on airlines know one of

Q60: The sources of customer expectations are market-controlled

Q61: Provider gap 1 is widened when the

Q62: Service providers like insurance companies that emphasize

Q63: The romantic mountain getaway seemed like the

Q65: The marketing that goes on between an

Q66: One of the major difficulties associated with

Q67: Service companies can close provider gap 3

Q68: Inappropriate physical evidence can result in provider

Examlex

ExamLex

About UsContact UsPerks CenterHomeschoolingTest Prep

Work With Us

Campus RepresentativeInfluencers

Links

FaqPricingChrome Extension

Download The App

Get App StoreGet Google Play

Policies

Privacy PolicyTerms of ServiceHonor CodeCommunity Guidelines

Scan To Download

qr-code

Copyright © (2025) ExamLex LLC.

Privacy PolicyTerms Of ServiceHonor CodeCommunity Guidelines