Ever Since Alain Was Chosen as the Sales Rep to Deal

Multiple Choice

Ever since Alain was chosen as the sales rep to deal with Premier Meat Packers,he had trouble with its purchasing agent who seemed to dislike Alain because Alain was born in France and spoke with a French accent.Alain lost a sale once because the purchasing agent complained that he couldn't understand Alain's accent.Alain had promised delivery in two weeks,but the agent said that he had needed the order to be filled in two days.Because of problems like this and other condescending remarks made by the agent,a _____ would be the best option for Alain's company.

A) pressure transfer
B) conversion
C) turnover
D) clean sweep
E) territory waiver