When a Golfing Club Manager Says,"I Am Concerned That Our

Multiple Choice

When a golfing club manager says,"I am concerned that our club members will find the low center of gravity in the Taylor clubs mess up their golf swings," the Taylor salesperson responds,"I understand how you feel about the clubs.Another buyer felt the same way as you do until he tried the clubs for a month.He found them easy to use and that they actually improved his average score." Which method of dealing with objections is the Taylor salesperson using?

A) Compensation
B) Indirect denial
C) Submissive
D) Referral
E) Direct denial