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When Responding to a Buyer's Objection,a Salesperson Should

Question 14

Multiple Choice

When responding to a buyer's objection,a salesperson should:


A) listen as though he or she has never heard that objection before.
B) hand the buyer a testimonial or other visual aid refuting that point as soon as he or she recognizes the objection.
C) interrupt the buyer's objection with an answer as soon as the objection is apparent.
D) raise his or her hand and stop the buyer's objection as soon as it is recognized.
E) do none of these.

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