While a Salesperson Was Trying to Sell a New Textbook,a

Multiple Choice

While a salesperson was trying to sell a new textbook,a professor began to complain about the rising cost of textbooks.The salesperson responded,"Yeah,it's not cheap to get quality education these days." Then,after a pause,the salesperson continued,"Say,did I tell you who wrote the test bank that comes with this book?" Which method did the salesperson use to deal with the objection?

A) Direct denial
B) Acknowledge
C) Postpone
D) Referral
E) Compensation