Question 1

Consumers belonging to the VALS segment called Believers is motivated by desire for achievement and have moderate resources, so they are trendy and seek approval from others.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is NOT tracked during online navigation to inform behavioral targeting?

Accepted Answer

A)  the sites consumers visit 
B)  the pages consumers look at on a site 
C)  lifestyles and personalities 
D)  how often consumers return to a site 
E)  brick-and-mortar purchases

Question 3

Showrooming sends promotional alerts to the smartphones of customers who opt-in when the customers enter or near the store.

Accepted Answer

A) True 
 B)False

Question 4

Consumers' characteristics can be classed as either consumer-intrinsic or consumption-specific. In this context, consumer-intrinsic features stem from the consumer's physical, social, and psychological characteristics. Examples of consumer-intrinsic features include ________.

Accepted Answer

A)  demographics, gender, and benefits sought 
B)  usage rate, level of involvement, and psychographics 
C)  personality traits, cultural values, and income 
D)  education, consumption-specific attitudes, and social class 
E)  attitudes regarding shopping, awareness of product alternatives, and benefits wanted

Question 5

$\text{RENTAL CAR MINI CASE:}$ Rosetta Car Rental operates car rental lots at airports nationwide. It specifically targets vacationers and advertises in travel magazines and through travel websites with a campaign that emphasizes its quality customer service and well-maintained cars. Rosetta stocks its lots based on a number of factors, including climate and the type of activities it expects its renters to undertake. For example, Rosetta stocks more convertible cars in its warm California lots than in New York. Its Colorado lots stock a large number of station wagons, vans, and SUVs to accommodate skiers and snow-boarders and all their gear.
-In the RENTAL CAR MINI CASE, Rosetta focuses on vacation travelers, as opposed to business travelers. Dividing the market in this way is known as ________.

Accepted Answer

A)  psychographic segmentation 
B)  geographic segmentation 
C)  demographic segmentation 
D)  sociocultural segmentation 
E)  psychological segmentation

Question 6

PRIZM is an example of ________ segmentation.

Accepted Answer

A)  demographic 
B)  geodemographic 
C)  psychographic 
D)  sociocultural 
E)  use-related

Question 7

Position a health club offering to one of the VALS segments. In your description of the positioning for the segment, please note the segment's primary motivation, level of resources, level of innovativeness, and values and consumption patterns.

Accepted Answer

The answer of Position a health club offering to one...

Question 8

In the VALS typology, ________ are motivated by ideals and tend to have low resources. They are generally slow to change as well as technology averse, and tend to prefer familiar products and established brands.

Accepted Answer

A)  Innovators 
B)  Believers 
C)  Thinkers 
D)  Strivers 
E)  Experiencers

Question 9

The segment of online consumers that uses the Internet 20.7 hours per week, engages in some browsing and shopping but is a very heavy user of blogging, chatting, video streaming, and downloading, is known as ________.

Accepted Answer

A)  Basic Communications 
B)  Lurking Shoppers 
C)  Social Strivers 
D)  Sports Fans 
E)  Value-Added Shoppers

Question 10

Hardship in making buying decisions is more typical of older, less-educated consumers.

Accepted Answer

A) True 
 B)False

Question 11

What steps are involved in the positioning process?

Accepted Answer

The answer of What steps are involved in the positioning...

Question 12

What is the FIFTH step in the positioning process?

Accepted Answer

A)  Create a positioning statement focused on the benefits and value that the product provides. 
B)  Determine the target market's preferred combination of attributes. 
C)  Define the market in which the product or brand competes, relevant buyers and competitors. 
D)  Develop a distinctive, differentiating, value-based positioning concept. 
E)  Research how consumers perceive competing offerings on relevant attributes.

Question 13

Campbell's slogan "soup is good food" is an example of ________.

Accepted Answer

A)  premier position 
B)  positioning against competition 
C)  umbrella positioning 
D)  key attribute positioning 
E)  un-owned perception positioning

Question 14

Effectively catering to the distinct needs of consumers by offering them clearly differentiated products involves much higher research, production, advertising, and distribution costs.

Accepted Answer

A) True 
 B)False

Question 15

Positioning Joy (a fragrance brand)as "the costliest perfume in the world" is an example of ________.

Accepted Answer

A)  premier position 
B)  positioning against competition 
C)  umbrella positioning 
D)  key attribute positioning 
E)  un-owned perception positioning

Question 16

Perry & Swift - an investment management firm - used the 2001 P$YCLE Segmentation System, which is part of a database entitled ________.

Accepted Answer

A)  Nielsen MyBestSegments 
B)  VALS 
C)  PRIZM 
D)  Nielsen NetRatings 
E)  Magazine Readers Index (MRI)

Exam 2: Segmentation, Targeting and Positioning

Consumers belonging to the VALS segment called Believers is motivated by desire for achievement and have moderate resources, so they are trendy and seek approval from others.

Which of the following is NOT tracked during online navigation to inform behavioral targeting?

Showrooming sends promotional alerts to the smartphones of customers who opt-in when the customers enter or near the store.

Consumers' characteristics can be classed as either consumer-intrinsic or consumption-specific. In this context, consumer-intrinsic features stem from the consumer's physical, social, and psychological characteristics. Examples of consumer-intrinsic features include ________.

PRIZM is an example of ________ segmentation.

Position a health club offering to one of the VALS segments. In your description of the positioning for the segment, please note the segment's primary motivation, level of resources, level of innovativeness, and values and consumption patterns.

In the VALS typology, ________ are motivated by ideals and tend to have low resources. They are generally slow to change as well as technology averse, and tend to prefer familiar products and established brands.

The segment of online consumers that uses the Internet 20.7 hours per week, engages in some browsing and shopping but is a very heavy user of blogging, chatting, video streaming, and downloading, is known as ________.

Hardship in making buying decisions is more typical of older, less-educated consumers.

What steps are involved in the positioning process?

What is the FIFTH step in the positioning process?

Campbell's slogan "soup is good food" is an example of ________.

Effectively catering to the distinct needs of consumers by offering them clearly differentiated products involves much higher research, production, advertising, and distribution costs.

Positioning Joy (a fragrance brand) as "the costliest perfume in the world" is an example of ________.

Perry & Swift - an investment management firm - used the 2001 P$YCLE Segmentation System, which is part of a database entitled ________.