At Gino's Italian Bistro, Waitresses Ask Each Table Whether or Not

Multiple Choice

At Gino's Italian Bistro, waitresses ask each table whether or not they have dined at Gino's before. A manager is sure to stop by every table with first-time guests to thank them for trying the restaurant and to encourage them to return. In this case, the manager visit constitutes ________ for the guests, making them feel like restaurant staff really care about the quality of their experience.

A) feedback
B) a cue
C) a response
D) a motive
E) reinforcement