Multiple Choice
The opening of a request for information should ________.
A) contain a sincere apology for the trouble caused
B) clearly state why the information is required
C) include an offer to pay for the service rendered
D) include the full name and address of the person to whom the information should be sent
Correct Answer:
Verified
Correct Answer:
Verified
Q5: Which of the following is a strategy
Q6: When making claims or requesting adjustments, you
Q7: Requests for recommendations and references are routine,
Q8: When making a routine request, the body
Q9: In the close of your routine message
Q11: When stating your routine request upfront, you
Q12: In most messages making a claim or
Q13: The above message is likely to be
Q14: Routine replies and positive messages should close
Q15: If you have mildly negative information to