Question 1

If readers suspect that your information is shaky,they'll start to view all your work with skepticism.This suspicion and the resultant lack of credibility is most likely because your report is ________.

Accepted Answer

A)  inaccurate 
B)  incomplete 
C)  unbalanced 
D)  illogical

Question 2

Reports and proposals can put heavy demands on the ________,so the "you" attitude is especially important with these long messages.

Accepted Answer

A)  writers 
B)  readers 
C)  sources 
D)  organization

Question 3

The ________ principle of graphic design can be either formal,in which the elements in the images are arranged symmetrically around a central point or axis,or informal,in which elements are not distributed evenly.

Accepted Answer

A)  contrast 
B)  balance 
C)  emphasis 
D)  convention

Question 4

Karen is aware that the introduction for a report depends on the nature and length of the report,the circumstances under which she is writing it,and her relationship with the audience.If she is trying to determine what is and what isn't covered in the report,she is ascertaining ________.

Accepted Answer

A)  authorization 
B)  purpose 
C)  scope 
D)  background

Question 5

GANTT charts are often used in project management.What kind of visual are they?

Accepted Answer

A)  Bar charts 
B)  Pie charts 
C)  Tables 
D)  Line charts

Question 6

The "road map" of a report,which helps readers understand what is coming in the report and why the information is included,refers to its ________.

Accepted Answer

The answer of The "road map" of a report,which helps...

Question 7

In a report,discussing factors beyond your control that affect report quality is called ________.

Accepted Answer

A)  an excuse for poor research 
B)  stating the problem/purpose 
C)  stating the scope 
D)  stating limitations

Question 8

In the body of her proposal,Ruth is describing her organization's experience,personnel,and facilities and relating them to readers' needs.She is also including a list of client references.This statement is known as the ________.

Accepted Answer

The answer of In the body of her proposal,Ruth is...

Question 9

Liam is appreciated for his visual literacy by his manager.Given the importance of visuals in today's business environment,it has become a key business skill.Liam is appreciated because of his ability to ________.

Accepted Answer

A)  manipulate visual media 
B)  take pictures 
C)  create effective images 
D)  to create effective images and to correctly interpret visual messages

Question 10

Proposals should be approached the same way as ________ messages.

Accepted Answer

The answer of Proposals should be approached the same way...

Question 11

________ come after a body of material and summarize the information for your readers,helping them absorb details.

Accepted Answer

A)  Review sections 
B)  Footnotes 
C)  Preview sections 
D)  Callouts

Question 12

Nathan has been asked to create a few tables for the forthcoming team performance report that will be distributed online on the company's intranet.He knows tables are ideal when the audience needs information that would be either difficult or tedious to handle in the main text of a report.While creating tables for the online environment,he should make sure that ________.

Accepted Answer

A)  it is simpler than if it were prepared for a traditional print report 
B)  all the extensive data is included in the relevant tables 
C)  the source for the data is mentioned in the appendix 
D)  he uses only line charts to maintain consistency

Question 13

Using Adobe Acrobat or similar products,you can quickly convert reports and proposals to ________.

Accepted Answer

The answer of Using Adobe Acrobat or similar products,you can...

Question 14

Sherin is responding to a request for proposal with specifications mentioned for technical support requirements.In her response,she ________.

Accepted Answer

A)  needs to follow the instructions in the RFP in every detail 
B)  has latitude in the scope 
C)  has latitude in the organization of the proposal 
D)  can demonstrate her knowledge

Question 15

Every business report that Sam creates puts his credibility and career advancement on the line.In his reports,he needs to present all sides of the issue fairly and equitably and include all the essential information,even if some of the information doesn't support his line of reasoning.By doing this he is making sure his content is ________.

Accepted Answer

The answer of Every business report that Sam creates puts...

Question 16

The ________ section of a report brings all the action items together in one place.

Accepted Answer

The answer of The ________ section of a report brings...

Question 17

Most online readers won't dig for buried information.If they can't find the right information quickly,they will move on to another page or site.To avoid this,online content developers should ________.

Accepted Answer

A)  prevent readers from skimming to maintain an effective website 
B)  cover the most important information briefly at first and then gradually reveal successive layers of detail 
C)  avoid lists and summaries 
D)  present information in a concise, skimmable format

Question 18

Erin has been asked to maintain a website.Therefore,she needs to ________.

Accepted Answer

A)  use the inverted pyramid style 
B)  maintain outdated information on the website in chronological order 
C)  keep adding fresh content and deleting content that is out of date or no longer relevant to the organization's target audience 
D)  write effective headings and links that serve for both site navigation and content skimming

Question 19

Tables are a very common means of providing information that would be tedious or even difficult to handle in the main text.Here is an example of a well presented table:
 $\begin{array}{l}
\text { Sales revenues }(\$ 000) \text { for WonderMart Foods, January - March, } 2012\
\begin{array}{|l|l|l|l|l|}
\hline \text { Category } & \text { Northeast } & \text { Northwest } & \text { Southeast } & \text { Southwest } \
\hline \text { Bakery } & \$ 100 & \$ 125 & \$ 140 & \$ * 90 \
\hline \text { Fresh Produce } & \$ 250 & \$ 340 & \$ 345 & \$ 200 \
\hline \text { Canned Goods } & \$ 100 & \$ 145 & \$ 155 & \$ 200 \
\hline \text { Frozen Foods } & \$ 450 & \$ 460 & \$ 125 & \$ 425 \
\hline \text { Dry Goods } & \$ 450 & \$ 400 & \$ 100 & \$ 300 \
\hline \text { TOTAL } & \$ 1350 & \$ 1470 & \$ 865 & \$ 1215 \
\hline
\end{array}
\end{array}$ 
Name at least five of the tips that make this table effective.

Accepted Answer

The answer of Tables are a very common means of...

Question 20

Using pictures is an effective way to communicate with ________ audiences.

Accepted Answer

The answer of Using pictures is an effective way to...

Exam 11: Writing and Completing Reports and Proposals