Question 1

Garrincha hails from Manaus in the Brazilian state of Amazonia. He has a relatively laid-back attitude toward life in general and toward timekeeping in particular. He was hired by a major German automobile company and was asked to move to Dortmund. Once there, Garrincha found it exceedingly challenging to get to meetings on time, despite being told not to do so on numerous occasions. After further such discretions, he was fired by his supervisor. Which factor, or lack thereof, led to Garricha's dismissal?

Accepted Answer

A)  Cultural self-knowledge 
B)  Organizational context 
C)  Discourse from conflict 
D)  Ethnicity discrimination

Question 2

When the environment at the workplace becomes awkward and unprincipled, __________ is said to have occurred.

Accepted Answer

A)  sexual harassment 
B)  sexual orientation 
C)  discrimination 
D)  prejudice

Question 3

When companies advertise their products in the hope that people will buy them, the companies are trying to alter people's

Accepted Answer

A)  attitudes. 
B)  beliefs. 
C)  values. 
D)  cultures.

Question 4

Compare and contrast the behaviors and attitudes of individuals who display varying levels of ethnocentrism. Analyze the likelihood of their beliefs playing a significant role in initiating frequent and futile conflicts in diverse business and professional settings.

Accepted Answer

The answer of Compare and contrast the behaviors and attitudes...

Question 5

Mustafa recently joined a construction team. Being a devout Muslim, he is religiously obligated to pray five times each day. This, coupled with his coffee breaks, makes his total number of breaks more than any other team member. This is annoying to the rest of the team, which results in Mustafa feeling as though everyone resents him. What trait can the team manager teach the group to avoid this situation?

Accepted Answer

A)  Flexibility 
B)  Ability to tolerate ambiguity 
C)  Anxiety management 
D)  Respect for self and others

Question 6

An accounting firm has laid out a directive to maintain a decorous atmosphere in the office. But the employees constantly disregard this dictate by talking in loud voices and being overtly disorderly in their behavior. This leads to an undercurrent of conflict between management and the employees. Which component of the cultural communication triangle conflict is evident in this scenario?

Accepted Answer

A)  Organizational context 
B)  Cultural self-knowledge 
C)  Discourse from conflict 
D)  Ethnicity discrimination

Question 7

When Craven Fulham hired Park as the new senior manager, a lot of uncertainty dominated the workplace environment. This was because Park was a South Korean who was accustomed to a higher level of nonverbal communication. What can top management, which interacts with him on a regular basis, do to resolve this intercultural conflict in a positive manner?

Accepted Answer

A)  Give themselves time to get used to the new style of management. 
B)  Bring the issue to the notice of the board. 
C)  Confront Park about this and ask him to adapt to their style of communication. 
D)  Ask the board for a new senior manager.

Question 8

Analyze the effectiveness of diversity training, which is provided by organizations, in dispelling conflict among culturally varied people.

Accepted Answer

The answer of Analyze the effectiveness of diversity training, which...

Question 9

"If an individual is not satisfied with the advice provided by a lawyer, he always has the option to consult another lawyer." The prejudicial language evident in this statement best exemplifies which type of bias, and how?

Accepted Answer

A)  Gender; by excluding the actual person who can be a woman. 
B)  Ageism; by excluding the age of the actual person who can be very old or very young. 
C)  Religious affiliation; by excluding the religion practiced by the actual person who can belong to a minority community. 
D)  Sexual orientation; by excluding the sexual preference of the actual person who can belong to the LGBT community.

Question 10

What kind of communication takes place among individuals having physical dissimilarities?

Accepted Answer

A)  Interracial 
B)  Interethnic 
C)  International 
D)  Cross-cultural

Question 11

Patrick, a newcomer to the office, engages in cracking immoral jokes, inappropriate touching, and making lewd comments to the female employees. This is making everyone uncomfortable at the workplace. This situation best exemplifies

Accepted Answer

A)  sexual harassment. 
B)  stereotyping. 
C)  prejudice. 
D)  discrimination.

Question 12

Examine how the process of analyzing one's own cultural perspective can enable a person to thrive in a culturally diverse workplace.

Accepted Answer

The answer of Examine how the process of analyzing one's...

Question 13

Which term encompasses all the factors that affect people's behavior?

Accepted Answer

A)  Culture 
B)  Ethnicity 
C)  Diversity 
D)  Attitude

Question 14

What can be defined as people's profound cultural conjectures that influence every part of their lives?

Accepted Answer

A)  Values 
B)  Beliefs 
C)  Attitudes 
D)  Diversity

Question 15

"Conflict resulting from diversity can be positive." Criticize the relevance of this statement by analyzing whether the conflicts that arise within increasingly culturally diverse work groups can have a positive influence in the workplace.

Accepted Answer

The answer of "Conflict resulting from diversity can be positive."...

Exam 3: Diversity in Business and the Professions