Question 1

One of the beneficial aspect of big data is that ______.

Accepted Answer

A)  analytics provide ways to control costs and make predictions 
B)  analytics ensure that employers are utilizing human capital effectively 
C)  analytics provide a way curbing misuse of corporate technology 
D)  analytics aid in better utilizing sparse resources

Question 2

Many employees face work-life balance challenges because ______.

Accepted Answer

A)  employees feel more comfortable completing lengthy tasks at home 
B)  employers cut overtime pay forcing workers to take work home 
C)  colonization of time and space have blurred the lines between work and family time 
D)  the choice to work at home unmonitored becomes more enticing

Question 3

Writer Dan Lyons characterized his transition into the tech world as ______.

Accepted Answer

A)  highly controversial 
B)  unrecognizable and illogical 
C)  normal for a high-tech world 
D)  relationship-focused

Question 4

Employees that take work home believe that it is only fair that the work environment reflect the same reciprocity in terms allowing employees to bring their home life to the workplace.

Accepted Answer

A) True 
 B)False

Question 5

Knowledge management is focused on disseminating information to the general public.

Accepted Answer

A) True 
 B)False

Question 6

______ is an employee's ability to effectively manage their role at work and their responsibilities at home.

Accepted Answer

The answer of ______ is an employee's ability to effectively...

Question 7

Algorithms and data analytics may not always be an ______ tool to use because of technological biases.

Accepted Answer

The answer of Algorithms and data analytics may not always...

Question 8

If we want to reduce equivocality when we communicate, we choose ______.

Accepted Answer

A)  a stable media that allows for one-way control over the communication 
B)  a richer media that can handle multiple cues and establish a focus on the person 
C)  a lean media that allows for open-ended answers 
D)  an alternative communication source that does not involve technology

Question 9

When Bob first started his moving company, he noticed a significant amount of miles being put on the vehicles. He also noticed that drivers were submitting an excessive amount of reimbursement receipts for gas. He also heard rumors that employees were using the company vehicles to do side jobs and were getting paid under the table. Bob put tracking devices on the fleet of vehicles and began requiring employees to utilize a company gas card instead of submitting gas expense reports. Bob's actions are ______.

Accepted Answer

A)  closely connected to the Fordist ideology of not giving employees too much freedom 
B)  an outgrowth of the need for connectivity to workers who spend more hours out of the office 
C)  a testament to how difficult it is to operate a small business without using technology 
D)  indicative of the changing landscape in which management must monitor employee's behavior and productivity.

Question 10

Companies build a presence for their own products on a digital infrastructure called a ______.

Accepted Answer

The answer of Companies build a presence for their own...

Question 11

Using technology is a political function.

Accepted Answer

A) True 
 B)False

Question 12

Analytics enable organizations to be more efficient but one of the pitfalls of utilizing algorithms is ______.

Accepted Answer

A)  data management is skewed towards those with organizational power 
B)  information and data become public knowledge 
C)  decision-making authority is taken from the hands of humans 
D)  encoding of the data has been shown to be flawed

Question 13

The Audubon Society of Minneapolis launched a new chapter. After five years, the chapter had grown to over 200 members, each of whom had thousands of photos of regional birds. One of the requirements for local chapters of the National Audubon Society is for those chapters to digitally archive images of regional birds. The Minneapolis chapter called upon its members (as well as members from other chapters) to label photos of birds, write a brief narrative, and upload the information to the website. The Audubon Society of Minneapolis engaged in what form of knowledge management to accomplish this task?

Accepted Answer

A)  crowdsourcing 
B)  outsourcing 
C)  freelancing 
D)  crowdfunding

Question 14

The installation of tracking software, recording keystroke, and monitoring browsing history ______.

Accepted Answer

A)  helps businesses to be more competitive in a capitalistic society 
B)  are forms of surveillance that have become a common organizational practice 
C)  are viewed as an invasion of privacy and deter employees from using technology 
D)  make it safer to utilized wikis, microblogs, and social networking sites on the job

Question 15

The term 'crackberries' illustrates the following.

Accepted Answer

A)  The ability for service engineers to disseminate technology across platforms. 
B)  A representation of the high-level dependence on digital devices. 
C)  The power of Blackberry technology over Android technology. 
D)  The burgeoning field of study called informatics.

Question 16

Patti likes the fact that she can take a meeting in a coffee shop, at home, or even in her car as her recent promotion has placed more meetings on her calendar and higher demands for her time. Which of the following statements best illustrates the impact of technology on Patti's life?

Accepted Answer

A)  Patti, like many other professionals are no longer tethered to a particular organizational site and benefit from alternative work arrangements. 
B)  Patti has resisted technology for so long, however with her promotion she no longer has a choice but to adapt. 
C)  Patti will face more ambiguity as a result of having to use technology in this fast-paced work environment. 
D)  Patti will more than likely hire a personal assistant who can effectively manage technology when she is out of the office.

Question 17

The ability to work freely and have control over what you produce has been largely impacted by information and communication technologies (ITCs) in that the technology, in a sense, offers even greater control and flexibility. This ______ is ironic because professionals who value their freedom curb their independence in favor of an overarching commitment to the workplace.

Accepted Answer

A)  asynchronous communication 
B)  constant connectivity 
C)  autonomy paradox 
D)  synchronous communication

Question 18

The mechanics at Quick Oil were used to doing oil changes manually. The company introduced a new technology to help to expedite oil changes. Newer employees who were trained on the technology found that it made their job more efficient. Veteran employees who were tasked with relying on their past experience as mechanics and learning how to use the technology on the job found it cumbersome and found themselves relying on the trained employees for guidance. This is an example of how ______.

Accepted Answer

A)  important cross-training on new technology is for small companies 
B)  how information and communication technologies guide economics 
C)  how communication shapes meaning and the actions of users 
D)  why skilled workers should be able to choose technology they work with

Question 19

If I engage in knowledge work, I am more likely to believe that I am an asset to an organization because ______.

Accepted Answer

A)  of my intellectual capital 
B)  I can complete single, repetitive tasks 
C)  I need little training for the work that I must perform 
D)  I am a not a freelancer

Question 20

The technology we utilize in the workplace can be viewed as ______ because they make what we do visible to those within the organization.

Accepted Answer

The answer of The technology we utilize in the workplace...

Exam 12: Information and Communication Technologies Inat Work

One of the beneficial aspect of big data is that ______.

Many employees face work-life balance challenges because ______.

Writer Dan Lyons characterized his transition into the tech world as ______.

Employees that take work home believe that it is only fair that the work environment reflect the same reciprocity in terms allowing employees to bring their home life to the workplace.

Knowledge management is focused on disseminating information to the general public.

______ is an employee's ability to effectively manage their role at work and their responsibilities at home.

Algorithms and data analytics may not always be an ______ tool to use because of technological biases.

If we want to reduce equivocality when we communicate, we choose ______.

Companies build a presence for their own products on a digital infrastructure called a ______.

Using technology is a political function.

Analytics enable organizations to be more efficient but one of the pitfalls of utilizing algorithms is ______.

The installation of tracking software, recording keystroke, and monitoring browsing history ______.

The term 'crackberries' illustrates the following.

Patti likes the fact that she can take a meeting in a coffee shop, at home, or even in her car as her recent promotion has placed more meetings on her calendar and higher demands for her time. Which of the following statements best illustrates the impact of technology on Patti's life?

If I engage in knowledge work, I am more likely to believe that I am an asset to an organization because ______.

The technology we utilize in the workplace can be viewed as ______ because they make what we do visible to those within the organization.