Question 1

Because top managers supervise the firm's most talented workers,they generally have a broader span of control than middle or first line managers.

Accepted Answer

A) True 
 B)False

Question 2

Rob is a middle manager who spends much of his time devising ways to implement the ideas of top management.Max Weber would have considered Rob a bureaucrat.

Accepted Answer

A) True 
 B)False

Question 3

Angelica's decision to completely redesign Mucho Dinero's organization indicates that she believes the best approach to her firm's problems is:

Accepted Answer

A) competitive benchmarking. 
B) flexible departmentalization. 
C) restructuring. 
D) organizational therapy.

Question 4

In an)_____________ organization,decision-making authority is concentrated at the top level of management.

Accepted Answer

A) bottom-up 
B) decentralized 
C) inverted 
D) centralized

Question 5

Explain the difference between a firm's formal organization and its informal organization.Why are both types of organization important to managers?

Accepted Answer

The answer of Explain the difference between a firm's formal...

Question 6

Bureaucratic organizations are structured to empower employees and please customers.

Accepted Answer

A) True 
 B)False

Question 7

Companies have learned that working transparently through real time networks has provided competitive advantages in the marketplace.

Accepted Answer

A) True 
 B)False

Question 8

What is a matrix organization? What advantages and disadvantages are associated with this type of organization?

Accepted Answer

The answer of What is a matrix organization? What advantages...

Question 9

Networking uses communication technology to link organizations allowing them to work together on common objectives.

Accepted Answer

A) True 
 B)False

Question 10

Jack just learned that several persons in Arizona became ill from the peanut butter they ate that was produced and bottled in his plant.As he walks the back stairs at the plant,he ponders,"It's time to get the informal organization in on this.We've got to stop this in its tracks!" Jack is taking the right approach to solving this serious problem.

Accepted Answer

A) True 
 B)False

Question 11

As your good friend ponders putting some structure to his/her graphic design business idea,which of the following do you not advise him/her to do?

Accepted Answer

A) Prepare the non-changeable marketing plan for the next three years,including marketing analysis and marketing strategy 
B) List the work that needs to be done such as 1)computer assisted design;2)sales generation;3)accounting and bookkeeping;4)purchasing and supply ordering,and more 
C) List who will do the various jobs,including who will perform the computer work,who will keep the books,and who will go out and create sales 
D) Assign responsibility and authority to certain employees

Question 12

Small businesses often use a line organization model.

Accepted Answer

A) True 
 B)False

Question 13

An advantage of departmentalization is "groupthink".

Accepted Answer

A) True 
 B)False

Question 14

In 2011,CNN reported that NCR National Cash Register Company)had hired 500 workers to build ATM machines and self-service check-out counters at a plant in Columbus,GA,with plans to hire several hundred more employees by 2014.In the past,these machines were built in Hungary,China,and Brazil.Both shipping costs and quality control were cited as the reasons these companies have elected to change production strategy to ______________.

Accepted Answer

A) competency control 
B) benchmarking 
C) insourcing 
D) outsourcing

Question 15

________ refers to the process of dividing organizational functions sales,production,accounting/bookkeeping)into separate units.

Accepted Answer

A) Coordination 
B) A chain of command 
C) Empowerment 
D) Departmentalization

Question 16

When management structures the organization,it clarifies who gets to make decisions,how many people report to one manager,and how many different departments the company needs in order to operate effectively.

Accepted Answer

A) True 
 B)False

Question 17

A bureaucratic style of organization is slow when responding to change.

Accepted Answer

A) True 
 B)False

Question 18

Jesse started a successful telecommunications company that provided voicemail services to business clients in the Midwest.As the business grew,Jesse added functional departments including a marketing department and an accounting department.After a few years,he realized that employees who specialized in these areas no longer shared knowledge with each other in the same way they did when the operation was smaller.As one of Jesse's business consultants,you explain that as the company grows taller,it cannot avoid this pitfall,and he should focus on continued functional departmentalization,especially if he supports innovation and learning.

Accepted Answer

A) True 
 B)False

Question 19

From her discussions with employees,Angelica learned quickly that production workers put their trust in 20-year veteran Willie McClaren.Many people told her that if you wanted something done,Willie was the person to see.Willie appears to be an important part of the:

Accepted Answer

A) decentralized authority. 
B) span of control. 
C) informal organization. 
D) functional structure.

Question 20

Which of the following positions would be classified as a staff position?

Accepted Answer

A) An assembly line worker for a major auto manufacturer 
B) The chief executive officer of a small corporation 
C) A sales manager for a chain of clothing stores 
D) An attorney in the legal department of a manufacturing corporation

Exam 8: Structuring Organizations for Todays Challenges

Because top managers supervise the firm's most talented workers,they generally have a broader span of control than middle or first line managers.

Rob is a middle manager who spends much of his time devising ways to implement the ideas of top management.Max Weber would have considered Rob a bureaucrat.

Angelica's decision to completely redesign Mucho Dinero's organization indicates that she believes the best approach to her firm's problems is:

In an) _____________ organization,decision-making authority is concentrated at the top level of management.

Explain the difference between a firm's formal organization and its informal organization.Why are both types of organization important to managers?

Bureaucratic organizations are structured to empower employees and please customers.

Companies have learned that working transparently through real time networks has provided competitive advantages in the marketplace.

What is a matrix organization? What advantages and disadvantages are associated with this type of organization?

Networking uses communication technology to link organizations allowing them to work together on common objectives.

As your good friend ponders putting some structure to his/her graphic design business idea,which of the following do you not advise him/her to do?

Small businesses often use a line organization model.

An advantage of departmentalization is "groupthink".

________ refers to the process of dividing organizational functions sales,production,accounting/bookkeeping) into separate units.

When management structures the organization,it clarifies who gets to make decisions,how many people report to one manager,and how many different departments the company needs in order to operate effectively.

A bureaucratic style of organization is slow when responding to change.

From her discussions with employees,Angelica learned quickly that production workers put their trust in 20-year veteran Willie McClaren.Many people told her that if you wanted something done,Willie was the person to see.Willie appears to be an important part of the:

Which of the following positions would be classified as a staff position?