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Which of the Following Is the Final Step in the Five-Step

Question 62

Multiple Choice

Which of the following is the final step in the five-step chain reaction on which the philosophy of total quality management (TQM) is based?


A) Better use of time and materials
B) Increase in a company's profitability
C) Creation of more jobs
D) Higher market shares due to superior quality of products
E) Improvement in productivity

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