Question 1

Discuss the differences between supply chain partnerships of the past and those that have developed today.

Accepted Answer

The answer of Discuss the differences between supply chain partnerships...

Question 2

Lean production is typically associated with which of the following company's production systems?

Accepted Answer

A)  Proctor and Gamble 
B)  Toyota 
C)  Boeing 
D)  Intel

Question 3

Which of the following is a system that aids in controlling inventory?

Accepted Answer

A)  MRP 
B)  ERP 
C)  AARP 
D)  Both MRP and ERP

Question 4

Starbucks sells coffee and other items and consumables through their tens of thousands of worldwide outlets.Starbucks must satisfy their worldwide clientele with premium quality beverages,foods,and products that are representative of the Starbucks name and image.
Answer the following questions in an effort to describe the importance of Starbucks effectively and efficiently managing their worldwide supply chain.
1.What are the expectations of Starbucks' customers in terms of Starbucks' coffee beverages?
2.What should be the primary goals of Starbucks' coffee bean supply chain if they plan to be a customer focused organization?
3.How does purchasing help Starbucks achieve their supply chain goals?
4.How do the operations elements of Starbucks' supply chain aid in achieving their supply chain goals?
5.How does logistics aid in Starbucks achieving their supply chain goals?
6.Why is effective integration required for Starbucks to achieve their goals?

Accepted Answer

The answer of Starbucks sells coffee and other items and...

Question 5

According to the textbook,a supply chain's end customers are the only true source of income for all supply chain organizations.

Accepted Answer

A) True 
 B)False

Question 6

Right-shoring refers to:

Accepted Answer

A)  An expansion of the supply chain 
B)  Contraction activities within the supply chain 
C)  An increase in the responsiveness of the supply chain 
D)  A decrease in the responsiveness of the supply chain

Question 7

Transportation management,customer relationship management,network design,and service response logistics are all important issues that are most closely related to:

Accepted Answer

A)  Purchasing 
B)  Manufacturing 
C)  Integration 
D)  Logistics

Question 8

Which of the following was a popular way in the 1990's of developing radically new business processes in an effort to reduce waste and increase performance?

Accepted Answer

A)  Business process reengineering 
B)  Benchmarking 
C)  Process integration 
D)  Vertical integration

Question 9

According to the textbook,the keys to successful supply chain management include trust and honest,accurate communications between supply chain partners.

Accepted Answer

A) True 
 B)False

Question 10

The following is an example of the bullwhip effect:

Accepted Answer

A)  Barkley's produces a defective product and thus realizes an excessive increase in consumer returns 
B)  Barkley's products are so successful that it adds a new retailer for distribution 
C)  Barkley's incorrectly anticipates consumer demand resulting in stockouts at several popular retailers 
D)  Barkley's is unhappy with the performance of a distributor which causes a chain-reaction of replacements to companies involved in its supply chain

Question 11

According to the textbook,third-party logistics providers (3LPs)do not offer assistance with helping products clear customs.

Accepted Answer

A) True 
 B)False

Question 12

Trends in supply chain management include increasing supply chain responsiveness and considering the negative environmental impacts of supply chains.

Accepted Answer

A) True 
 B)False

Question 13

According to the textbook,supply chains include raw material suppliers,intermediate component manufacturers,end-product manufacturers,wholesale distributors,and retailers.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is strategy usually employed by lean organizations in an effort to ensure continued quality compliance among suppliers and with internal production facilities?

Accepted Answer

A)  MRP II 
B)  Six Sigma 
C)  3PL 
D)  CAPS

Question 15

A certain supply chain is made up of
1)Raw Materials Supplier
2)Components Manufacturer
3)A firm that manufacturers Sub-assemblies
4)End Item Manufacturer
5)Wholesale Distributor
6)Local Retail Chain Warehouse
Who is considered the End Item Manufacturer's second tier supplier?

Accepted Answer

A)  Raw Materials Supplier 
B)  Wholesale Distributor 
C)  The final end item consumer 
D)  Components Manufacturer 
E)  Local Retail Chain Warehouse

Question 16

The bullwhip effect is the result of companies producing excessive defective products; defective items are whipped back from the end customer toward the manufacturer of the defect.

Accepted Answer

A) True 
 B)False

Question 17

Explain the concept of 'value-enhancing benefits' by giving THREE examples of benefits that may be realized by a firm that successfully manages its supply chain.

Accepted Answer

The answer of Explain the concept of 'value-enhancing benefits' by...

Question 18

The term Supply Chain Management and the field of study it represents today seems to have emerged in the:

Accepted Answer

A)  1980's 
B)  1970's 
C)  1960's 
D)  1990's

Question 19

Assembly or production of finished products,producing the right amount of product,and ensuring that finished products meet specific quality,cost,and customer service requirements are all important issues that are most closely related to:

Accepted Answer

A)  Purchasing 
B)  Operations 
C)  Integration 
D)  Distribution

Question 20

The following supply chain concept was introduced in the 1990's in an attempt to reduce waste and increase performance:

Accepted Answer

A)  Business Process Reengineering 
B)  Offshoring 
C)  Vertical Integration 
D)  Material Requirement Planning

Exam 1: Introduction to Supply Chain Management

Discuss the differences between supply chain partnerships of the past and those that have developed today.

Lean production is typically associated with which of the following company's production systems?

Which of the following is a system that aids in controlling inventory?

According to the textbook,a supply chain's end customers are the only true source of income for all supply chain organizations.

Right-shoring refers to:

Transportation management,customer relationship management,network design,and service response logistics are all important issues that are most closely related to:

Which of the following was a popular way in the 1990's of developing radically new business processes in an effort to reduce waste and increase performance?

According to the textbook,the keys to successful supply chain management include trust and honest,accurate communications between supply chain partners.

The following is an example of the bullwhip effect:

According to the textbook,third-party logistics providers (3LPs)do not offer assistance with helping products clear customs.

Trends in supply chain management include increasing supply chain responsiveness and considering the negative environmental impacts of supply chains.

According to the textbook,supply chains include raw material suppliers,intermediate component manufacturers,end-product manufacturers,wholesale distributors,and retailers.

Which of the following is strategy usually employed by lean organizations in an effort to ensure continued quality compliance among suppliers and with internal production facilities?

A certain supply chain is made up of 1) Raw Materials Supplier 2) Components Manufacturer 3) A firm that manufacturers Sub-assemblies 4) End Item Manufacturer 5) Wholesale Distributor 6) Local Retail Chain Warehouse Who is considered the End Item Manufacturer's second tier supplier?

The bullwhip effect is the result of companies producing excessive defective products; defective items are whipped back from the end customer toward the manufacturer of the defect.

Explain the concept of 'value-enhancing benefits' by giving THREE examples of benefits that may be realized by a firm that successfully manages its supply chain.

The term Supply Chain Management and the field of study it represents today seems to have emerged in the:

Assembly or production of finished products,producing the right amount of product,and ensuring that finished products meet specific quality,cost,and customer service requirements are all important issues that are most closely related to:

The following supply chain concept was introduced in the 1990's in an attempt to reduce waste and increase performance: