Question 1

According to the work of Peters and Waterman,the most evasive theme in effective organizations is strong managerial control.

Accepted Answer

A) True 
 B)False

Question 2

The art of getting things done with and through the efforts of others is a commonly accepted definition of ________.

Accepted Answer

A) motivation 
B) management 
C) productivity 
D) humanism

Question 3

Which of the following is NOT considered to be a modifier when it comes to producing a change in human behavior?

Accepted Answer

A) Complacency 
B) Cognitive dissonance 
C) Intimidation 
D) Emotion

Question 4

New work group members learn the group's beliefs,values,attitudes,and norms through a process of socialization.

Accepted Answer

A) True 
 B)False

Question 5

Attitudes are identifiable predispositions to react in a favorable or unfavorable way to a particular person,event,or object in the environment.

Accepted Answer

A) True 
 B)False

Question 6

Some of the root causes that nurture and support improper work attitudes include all of the following EXCEPT ________.

Accepted Answer

A) group pressures 
B) training 
C) ambiguous standards 
D) prior experiences

Question 7

Peters and Waterman contend the one pervasive theme in excellence organizations is ________.

Accepted Answer

A) emphasis on productivity 
B) adequate financing 
C) respect for the individual 
D) technological training

Question 8

The mental screen or filter through which information passes before it can be integrated into the thought process is known as ________.

Accepted Answer

A) cognizance 
B) interpretation 
C) comprehension 
D) perception

Question 9

The common management term for job satisfaction is ________.

Accepted Answer

A) fulfillment 
B) morale 
C) contentment 
D) team work

Question 10

When one positive personal trait is used to develop a favorable overall impression on a person it is known as ________.

Accepted Answer

A) the moderating effect 
B) the halo effect 
C) the value modifier 
D) categorizing

Question 11

Values are unchangeable beliefs about appropriate ends (goals)and acceptable goal-oriented behaviors (means).

Accepted Answer

A) True 
 B)False

Question 12

Police administrators have three basic options for dealing with employees who exhibit negative attitudes,which include all of the following EXCEPT ________.

Accepted Answer

A) to do nothing 
B) to punish 
C) to intervene 
D) to terminate

Question 13

Perceptions are formed based on interaction between all of the following EXCEPT ________.

Accepted Answer

A) perceiver 
B) target 
C) sensor 
D) situation

Question 14

The first step in the perception formation process consists of ________.

Accepted Answer

A) organizing 
B) sensing 
C) processing 
D) integrating

Question 15

Behavior is anything an individual does that involves self-initiated action or reaction to a given stimulus.

Accepted Answer

A) True 
 B)False

Question 16

Anything an individual does involving a self-initiated action or reaction to a given stimulus is referred to as ________.

Accepted Answer

A) design activities 
B) behavior 
C) intervention 
D) a plan

Question 17

Strong beliefs about what is good or bad are known as ________.

Accepted Answer

A) attitudes 
B) values 
C) rules 
D) policy

Question 18

Effective managers understand who they are in terms of their own values,attitudes,motives,and expectations.This self-awareness is derived from a psychological process known as ________.

Accepted Answer

A) introspection 
B) cybernetics 
C) empathy 
D) channeling

Question 19

Humanistic managers believe most police officers want to be good at their job and have a basic need to exercise ________.

Accepted Answer

A) power and control over others 
B) self-direction and self-control 
C) strict adherence to policy and procedure 
D) self-restraint

Exam 4: Beliefs,values and Attitudes: Determinants of Human Behavior

According to the work of Peters and Waterman,the most evasive theme in effective organizations is strong managerial control.

The art of getting things done with and through the efforts of others is a commonly accepted definition of ________.

Which of the following is NOT considered to be a modifier when it comes to producing a change in human behavior?

New work group members learn the group's beliefs,values,attitudes,and norms through a process of socialization.

Attitudes are identifiable predispositions to react in a favorable or unfavorable way to a particular person,event,or object in the environment.

Some of the root causes that nurture and support improper work attitudes include all of the following EXCEPT ________.

Peters and Waterman contend the one pervasive theme in excellence organizations is ________.

The mental screen or filter through which information passes before it can be integrated into the thought process is known as ________.

The common management term for job satisfaction is ________.

When one positive personal trait is used to develop a favorable overall impression on a person it is known as ________.

Values are unchangeable beliefs about appropriate ends (goals)and acceptable goal-oriented behaviors (means).

Police administrators have three basic options for dealing with employees who exhibit negative attitudes,which include all of the following EXCEPT ________.

Perceptions are formed based on interaction between all of the following EXCEPT ________.

The first step in the perception formation process consists of ________.

Behavior is anything an individual does that involves self-initiated action or reaction to a given stimulus.

Anything an individual does involving a self-initiated action or reaction to a given stimulus is referred to as ________.

Strong beliefs about what is good or bad are known as ________.

Effective managers understand who they are in terms of their own values,attitudes,motives,and expectations.This self-awareness is derived from a psychological process known as ________.

Humanistic managers believe most police officers want to be good at their job and have a basic need to exercise ________.