Question 1

Which of these is not related to the trend toward globalization of business?

Accepted Answer

A)  diverse workforce 
B)  staff reductions 
C)  outsourcing 
D)  off-shoring

Question 2

Match the supervisory role with its description.
-Sets the tone for the organization,creates vision,and inspires others to achieve

Accepted Answer

A) trainer 
B) planner 
C) scheduler 
D) motivator 
E) coach
F)controller
G)leader
H)recruiter

Question 3

What are the terms given to the three generations now working side-by-side in the workforce?

Accepted Answer

The answer of What are the terms given to the...

Question 4

In which role do supervisors measure quality and performance?

Accepted Answer

A)  coach 
B)  controller 
C)  leader 
D)  recruiter

Question 5

Supervisors need others to get things done,which requires ________,the process of sharing authority and responsibility with others.

Accepted Answer

The answer of Supervisors need others to get things done,which...

Question 6

As a planner,a supervisor prepares the schedule to ensure proper staffing and resources are available to meet production or customer needs.

Accepted Answer

A) True 
 B)False

Question 7

According to a U.S.Bureau of Labor Statistics report,"Compared with the labor force of the past decades,today's labor force is older,more racially and ethnically diverse,and composed of more ________."

Accepted Answer

The answer of According to a U.S.Bureau of Labor Statistics...

Question 8

The supervisor who never loses his or her cool and is known for the ability to calm a heated exchange or achieve a consensus among sharply divided parties is using this skill.

Accepted Answer

A)  emotional intelligence 
B)  entrepreneurial thinking 
C)  decision making 
D)  team building

Question 9

According to Kurt Lewin,________ is the change process in which employees learn new,desirable behaviors,values,and attitudes.

Accepted Answer

The answer of According to Kurt Lewin,________ is the change...

Question 10

Match the supervisory role with its description.
-Guides employees with instruction,feedback,and encouragement.

Accepted Answer