Multiple Choice
Surface acting occurs when a person:
A) acts to cover a deceit or lie.
B) tries to change his or her inner feelings in response to display rules.
C) hides his or her inner feelings in response to display rules.
D) engages in emotional expression in response to display rules.
Correct Answer:

Verified
Correct Answer:
Verified
Q34: The disparity between employees having to project
Q35: South Korean managers with high emotional intelligence
Q36: Discuss emotional intelligence,its dimensions and its importance
Q37: Gina and Hannah are teachers.Gina dislikes her
Q38: Trying to modify one's true inner feelings
Q40: Which of the following is TRUE about
Q41: Generally speaking,on what days of the week
Q42: Affective events theory posits that employees:<br>A)react rationally
Q43: People who are behaving ethically are making
Q44: Which of the following statements BEST describes