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    Exam 5: Emotions and Moods
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    The Disparity Between Employees Having to Project One Emotion While
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The Disparity Between Employees Having to Project One Emotion While

Question 34

Question 34

Multiple Choice

The disparity between employees having to project one emotion while feeling another is called:


A) surface acting.
B) deep acting.
C) emotional dissonance.
D) displayed emotions.

Correct Answer:

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