Question 1

In the late 1930s,management at Bodenger Industries agreed to hire only those workers who were already members of the Steelworkers Union.Bodenger had agreed to a type of arrangement known as a(n):

Accepted Answer

A) open shop. 
B) union shop. 
C) restricted shop. 
D) closed shop.

Question 2

At the ABC Corporation,the union and management have not been able to reach a mutually satisfactory agreement on a grievance.The two sides have agreed to bring in a(n)_______who will examine the evidence and arguments on both sides and issue a binding decision.

Accepted Answer

A) mediator 
B) arbitrator 
C) union steward 
D) fact finder

Question 3

Elder care costs are likely to remain a major issue for businesses for many years.

Accepted Answer

A) True 
 B)False

Question 4

Under a union shop agreement,workers must belong to a union before they can be hired.

Accepted Answer

A) True 
 B)False

Question 5

A labour dispute between the union and Gainesville Brewery is into its eighth month.The union has called on its membership and the general public to refuse to purchase Gainesville products.The union is calling for a:

Accepted Answer

A) public boycott. 
B) secondary boycott. 
C) general boycott. 
D) primary boycott.

Question 6

The presence of formal labour organizations in Canada dates back to the 1800s.

Accepted Answer

A) True 
 B)False

Question 7

A court order directing someone to do something or to refrain from doing something is called a judicial citation.

Accepted Answer

A) True 
 B)False

Question 8

Child care has become an increasingly important workplace issue.

Accepted Answer

A) True 
 B)False

Question 9

The federal government has control over specified fields of activity such as banks and railways.

Accepted Answer

A) True 
 B)False

Question 10

In a union shop:

Accepted Answer

A) workers must join the union within a stipulated time period (usually a month)in order to keep their jobs. 
B) workers are required to sign yellow-dog contracts. 
C) workers must belong to the union before the company can hire them. 
D) workers who do not join the union must pay a union fee.

Question 11

A(n)_______occurs when management temporarily closes a business to deny employment to workers.

Accepted Answer

A) employment injunction 
B) involuntary strike 
C) lockout 
D) secondary boycott

Question 12

The ability of unions to achieve key goals in the future will depend on their ability to:

Accepted Answer

A) repeal legislation in order to eliminate restrictions on union tactics. 
B) find ways to cooperate with management in training workers and redesigning jobs. 
C) re-establish their base of strength in the manufacturing sector. 
D) return to the confrontational tactics used successfully in the 1930s when unions grew rapidly.

Question 13

The Canadian coverage rate is approximately what percent of all employed individuals?

Accepted Answer

A) 40 
B) 50 
C) 20 
D) 30

Question 14

The largest union in Canada is the Canadian Union of Public Employees (CUPE).

Accepted Answer

A) True 
 B)False

Question 15

Unions have used givebacks as a tactic to increase membership of a culturally diverse workforce.

Accepted Answer

A) True 
 B)False

Question 16

If a union is present in a firm that has a(n)_______shop arrangement,workers may join the union if they wish,but they are not required to join or pay a union fee in order to keep their jobs.

Accepted Answer

A) agency 
B) open 
C) unrestricted 
D) freedom of choice

Question 17

An assessment of elder care needs suggests that:

Accepted Answer

A) while an issue for some workers,at the present time elder care is not a high profile item for most businesses. 
B) most firms have done a better job in responding to the need for elder care than they have in dealing with the need for child care. 
C) employees who must care for elderly parents are often in positions that are more critical to the firm's success than workers with concerns about child care. 
D) although an increasing number of employees must find ways to care for elderly parents,fewer firms will need to offer elder care than child care because the federal government already provides a great deal of assistance to the elderly.

Question 18

Workers who need to care for dependent parents are generally more vital to the mission of the organization than younger workers are.

Accepted Answer

A) True 
 B)False

Question 19

How do companies attempt to keep unions out?

Accepted Answer

The answer of How do companies attempt to keep unions...

Question 20

Union centrals are normally involved in negotiating for local unions.

Accepted Answer

A) True 
 B)False

Exam 13: Dealing With Employeemdashmanagement Issues and Relations

In the late 1930s,management at Bodenger Industries agreed to hire only those workers who were already members of the Steelworkers Union.Bodenger had agreed to a type of arrangement known as a(n) :

At the ABC Corporation,the union and management have not been able to reach a mutually satisfactory agreement on a grievance.The two sides have agreed to bring in a(n) _______who will examine the evidence and arguments on both sides and issue a binding decision.

Elder care costs are likely to remain a major issue for businesses for many years.

Under a union shop agreement,workers must belong to a union before they can be hired.

A labour dispute between the union and Gainesville Brewery is into its eighth month.The union has called on its membership and the general public to refuse to purchase Gainesville products.The union is calling for a:

The presence of formal labour organizations in Canada dates back to the 1800s.

A court order directing someone to do something or to refrain from doing something is called a judicial citation.

Child care has become an increasingly important workplace issue.

The federal government has control over specified fields of activity such as banks and railways.

In a union shop:

A(n) _______occurs when management temporarily closes a business to deny employment to workers.

The ability of unions to achieve key goals in the future will depend on their ability to:

The Canadian coverage rate is approximately what percent of all employed individuals?

The largest union in Canada is the Canadian Union of Public Employees (CUPE).

Unions have used givebacks as a tactic to increase membership of a culturally diverse workforce.

If a union is present in a firm that has a(n) _______shop arrangement,workers may join the union if they wish,but they are not required to join or pay a union fee in order to keep their jobs.

An assessment of elder care needs suggests that:

Workers who need to care for dependent parents are generally more vital to the mission of the organization than younger workers are.

How do companies attempt to keep unions out?

Union centrals are normally involved in negotiating for local unions.