Question 1

Elected officials,attorneys,and professors are often called on to serve as_______ in labour disputes.

Accepted Answer

A) arbitrators 
B) negotiators 
C) mediators 
D) bargainers

Question 2

Amie was recently hired at Kreigmeister Industries as a repairperson.She was informed that even if she did not join the union representing her fellow repair workers,she would still have to pay a fee to the union.Apparently,Kreigmeister operates under a(n):

Accepted Answer

A) agency shop agreement. 
B) union shop agreement. 
C) closed shop agreement. 
D) illegal arrangement,since nonmembers can never legally be required to pay fees to unions.

Question 3

are workers a company hires to replace workers who are out on strike.

Accepted Answer

A) Structural replacements 
B) Yellow dogs 
C) Strikebreakers 
D) Contingent workers

Question 4

Current estimates suggest that companies are seeing reduced productivity,and increased absenteeism and turnover from employees who are responsible for:

Accepted Answer

A) child care. 
B) single-income families. 
C) disabled. 
D) elder care.

Question 5

The process of bringing in an impartial third party to render a binding decision in a labour dispute is referred to as:

Accepted Answer

A) confirmation. 
B) resolution. 
C) mediation. 
D) arbitration.

Question 6

Many grievances are settled informally and never put in writing.

Accepted Answer

A) True 
 B)False

Question 7

The strike historically has been the most powerful weapon unions use to achieve their objectives in labour disputes.

Accepted Answer

A) True 
 B)False

Question 8

Once a union is certified to represent a group of workers,there is no formal way for the workers to decertify that union.

Accepted Answer

A) True 
 B)False

Question 9

Many of the negotiated labour-management agreements in Canada call for the use of an arbitrator to end labour disputes.

Accepted Answer

A) True 
 B)False

Question 10

What is the best thing that managers can do to ensure workable employee-management environments?

Accepted Answer

A) take a legislative approach 
B) take a regulatory approach 
C) take a proactive approach 
D) take an "us vs them" approach

Question 11

The main goal of most labour unions has always been to provide members with increased political power.

Accepted Answer

A) True 
 B)False

Question 12

As the workforce of Canada ages,a greater percentage of workers will have to concern themselves with:

Accepted Answer

A) transportation issues. 
B) finding care for their children. 
C) caring for older parents. 
D) the educational benefits of downsizing.

Question 13

All of the following are likely to remain controversial labour-management issues in the future  except :

Accepted Answer

A) the need for elder care. 
B) the ability of employees to bring their dogs to work. 
C) child care. 
D) executive compensation.

Question 14

Management consultant Peter Drucker has been critical of executive pay levels.

Accepted Answer

A) True 
 B)False

Question 15

A common tactic of management in labour disputes is the use of secondary boycotts.

Accepted Answer

A) True 
 B)False

Question 16

Managers at XYZ Inc.have hired temporary workers to replace striking employees.Management hopes that this will cause striking workers to worry about losing their jobs.The firm is making use of:

Accepted Answer

A) underground employees. 
B) strikebreakers. 
C) yellow dogs. 
D) wildcatters.

Question 17

In the past,the compensation of chief executive officers of corporations usually was based on:

Accepted Answer

A) a generally accepted principle that CEOs should earn no more than 40 times the compensation of the company's lowest paid employee. 
B) the size of the company. 
C) their company's profits and/or increases in the value of their firm's stock. 
D) the assumption that CEOs should be major stockholders of the corporations that they managed.

Question 18

A union is an organization of employees with the main goal of representing its members in employee-management bargaining over job-related issues.

Accepted Answer

A) True 
 B)False

Question 19

The Labour Relations Board plays an active role in resolving labour disputes.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is a reason for workers to form trade unions?

Accepted Answer

A) benefits 
B) political power 
C) working conditions and wages 
D) seniority

Exam 13: Dealing With Employeemdashmanagement Issues and Relations

Elected officials,attorneys,and professors are often called on to serve as_______ in labour disputes.

Amie was recently hired at Kreigmeister Industries as a repairperson.She was informed that even if she did not join the union representing her fellow repair workers,she would still have to pay a fee to the union.Apparently,Kreigmeister operates under a(n) :

are workers a company hires to replace workers who are out on strike.

Current estimates suggest that companies are seeing reduced productivity,and increased absenteeism and turnover from employees who are responsible for:

The process of bringing in an impartial third party to render a binding decision in a labour dispute is referred to as:

Many grievances are settled informally and never put in writing.

The strike historically has been the most powerful weapon unions use to achieve their objectives in labour disputes.

Once a union is certified to represent a group of workers,there is no formal way for the workers to decertify that union.

Many of the negotiated labour-management agreements in Canada call for the use of an arbitrator to end labour disputes.

What is the best thing that managers can do to ensure workable employee-management environments?

The main goal of most labour unions has always been to provide members with increased political power.

As the workforce of Canada ages,a greater percentage of workers will have to concern themselves with:

All of the following are likely to remain controversial labour-management issues in the future except :

Management consultant Peter Drucker has been critical of executive pay levels.

A common tactic of management in labour disputes is the use of secondary boycotts.

Managers at XYZ Inc.have hired temporary workers to replace striking employees.Management hopes that this will cause striking workers to worry about losing their jobs.The firm is making use of:

In the past,the compensation of chief executive officers of corporations usually was based on:

A union is an organization of employees with the main goal of representing its members in employee-management bargaining over job-related issues.

The Labour Relations Board plays an active role in resolving labour disputes.

Which of the following is a reason for workers to form trade unions?