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The Nurse Manager Recognizes a Need to Take Steps to Promote

Question 2

Multiple Choice

The nurse manager recognizes a need to take steps to promote conflict resolution among health care team members on a nursing unit. What intervention will promote conflict resolution, most effectively?


A) Soliciting the perspectives of the nurses.
B) Encouraging manipulation among group members.
C) Promoting criticism of individuals within the group.
D) Depersonalizing conflict situations.

Correct Answer:

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