When Working with Staff Members to Promote Conflict Resolution, the Nurse

Multiple Choice

When working with staff members to promote conflict resolution, the nurse manager recognizes that additional teaching is warranted when a staff member states,

A) "I will solicit the perspectives of others."
B) "I will remember to criticize ideas, not people."
C) "I will implement manipulation when working with others."
D) "I will avoid becoming emotional when discussing the conflict."